parimatch.com 

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See what reviewers are saying

Rated 1 out of 5 stars

Worst site ever. They blocked my account after verification and claimed they found “suspicious activity” on my account. I made only a single deposit — is that what they call suspicious activity? I con... See more

Rated 1 out of 5 stars

Parimatch is worst app Withdrawal amount aata nahi hai everytime bank statement maangte hai or kabhi kabhi withdrawal minimum amount 7000 se uper hi utha sakte hai app me koi bharosa nahi

Rated 1 out of 5 stars

About Withdarwl Ticket number 81108319 - I have applied the withdarwl amount which is 14000 INR in last month on 4th March and still i have not received money yet it's has been 40 days .I have tried... See more

Rated 1 out of 5 stars

I am facing an unresolved withdrawal issue with Parimatch for nearly one year, and the experience has been extremely stressful and financially damaging. Pendin... See more

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had made an withdrawal of 44000 on…

I had made an withdrawal of 44000 on 1st October 2025 till today withdrawal ammount not received
I'd:-188652807

Each and every time I contact their customer support agent will say our experts are working on your issue it's been 8 months still they are saying that same response again and again

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Fake app my parimatch id have more than…

Fake app my parimatch id have more than 17000 blnc without any reason block my id and i will be complaint to unblock my id so torture me for documEnt i will submit all document minimum 100 time and after they sad same rply send selfie holding adhar card write note and date etc daily ways scammers and froud company fraud app and customer support only for torture

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Worst I deposited 300 amount on 4th may…

Worst I deposited 300 amount on 4th may they didn’t deposit amount in my account and oh may god customer service is like talking to a robot no one literally don’t understand I have raised a ticket submitted it it’s been 2 days they are just processing the ticket I mean what the hell is this they are not adding the amount or not even refunding my amount it’s frustrating.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Worst site ever

Worst site ever. They blocked my account after verification and claimed they found “suspicious activity” on my account. I made only a single deposit — is that what they call suspicious activity? I contacted customer support, but they did not give any proper response. Don’t trust these websites; it’s a total scam.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Deposit issue

Deposit of Rs - 8000

I have played more than 5000 bet on this platform. I have face problem from last 4-5 months on my deposit amount. I have mail many times to parimatch about my pending Deposit amount. But there is no satisfying response from parimatch. I have made 10 to 15 mail for company to solve my issue. But no action is done. Very poor service.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Deposit payment of rs 30000 is…

Deposit payment of rs 30000 is deposited through their deposit mode and payment is credited to them they are not deposited my payment of rs 30000 and now saying that payment is not credited to them after 45 days.

They are frauds they don't have proper support team
Do not have own payment gateways they are looting people while in the deposits to their wallet only.
They are frauds after successfully transferred to them they are not able to share their bank statement neither added balance to account neither refunded they are frauds.

Parimatch is fraud 0 support from their team all are virtually operating fraud system what to now my money is with them and successfully transferred to them as per their beneficiary account

Beneficiary Account Number: 1182201700375090
Beneficiary VPA: ashraful101@ptyes

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely unacceptable experience with deposit

Absolutely unacceptable experience with Parimatch. I deposited ₹15,000 through UPI, the payment was completed successfully, but the amount is still stuck as “pending” and has not been credited to my account.

Player ID: 690284900
UTR / UPI Ref No: 612080768053

I provided transaction proof and contacted support multiple times, yet they keep giving generic replies without resolving the issue. This raises serious concerns about the safety of customer funds and the professionalism of the platform.

A platform handling real-money transactions should not keep users waiting after a successful payment confirmation. Either credit the deposit immediately or refund the amount without delay.

Until my ₹15,000 is credited or refunded, I cannot recommend Parimatch to anyone. Users should think carefully before depositing large amounts here.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Very Very Bad Website I have no words to say next.

Parimatch is very very worst wbsite My documents are not enough to solve a problem. One small problem has not been solved.support team is very worst.The website is very bad, play the game, what's the use? Don't go to the any person don't play this game.please i will request guy'don't play this website This website is Fraud.I have no words to say next.

May 3, 2026
Unprompted review
Rated 1 out of 5 stars

Recovered the uncredited deposit via Bank Chargeback - Parimatch Support though? Highly unreliable

₹4700 UPI Deposit Debited, Never Credited - Recovered After Escalation

My UPI deposit of ₹4700 was debited but never credited.

Parimatch’s handling was unacceptable:

- Initially confirmed the transaction failed and promised a refund
- Then became unreachable (tickets closed, emails bounced)
- Later denied the transaction entirely

After reading reviews on Trustpilot, I realized there are many similar complaints. I decided to pursue recovery through proper channels, to prove as an example that recovery can be done.

First thing I did was Escalation via NPCI (UPI disputes). SBI Bank raised a chargeback, which was rejected by the beneficiary bank as “service provided” - even though no deposit was credited. SBI then kept asking me to contact the merchant, which was not possible.

What actually worked:

- Filing a complaint with the RBI Ombudsman
- Persistent follow-ups with SBI (including branch visit and escalation to AGM via email)
- Challenging the “service provided” claim and asking for supporting proof
- Structuring escalation emails with the help of ChatGPT

After 7-8 weeks of escalation, the full amount was reversed to my account.

For context: I’ve previously lost a much larger amount (~₹1 lakh) on another platform under vague “terms & conditions” with no recovery possible. That experience is why I had very little expectation of getting this ₹4700 back — this was more about testing whether the system actually works.
It does—but only if you push hard enough.

Advice: There are many similar complaints online, which suggests a pattern of unreliable deposit and refund handling.
If your deposit isn’t credited, don’t rely on merchant support. Raise a bank dispute immediately, escalate via RBI/NPCI if needed, and keep pushing with proper documentation.

Note:
Their “24x7 support” is misleading — no real live support, only bot responses and unreliable email handling.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Worst service ever my vip I'd is…

Worst service ever my vip I'd is blocked they say give me statment after i submitted statement there was no response from 3 days don't use this type of website stay way and I don't care that you kept my 10k
This is my user id 717554092 - Thanks

April 29, 2026
Unprompted review

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