Paris Attitude Reviews 2,544

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the excellent service, noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth process of finding an apartment, often recommending the company for its professional and reliable approach. The locations of the apartments are also consistently well-received. However, some customers also noted issues with customer service, mentioning instances where they felt unsupported, particularly regarding apartment cleaning or unresolved issues with landlords. A few people reported a lack of response to emails or a dismissive tone from agents, leading to dissatisfaction with the communication and problem-solving efforts.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and supportive... See more

Response time

Reviewers highlight positive aspects of response times, with many praising the responsiveness and willingness... See more

Customer service

Consumers find customer service to be ambiguous. Many customers praise the responsiveness, efficiency, and... See more

Location

Users describe positive interactions with location, highlighting a great selection of apartments in Paris,... See more

Based on these reviews

Rated 5 out of 5 stars

A great experience. They have the greatest selection of apartments in Paris, and the staff is really helpful. Ask for Neda, she was my advisor and she's fabulous. She really went above and beyond - he... See more

Company replied

Rated 5 out of 5 stars

I have used Paris Attitude twice and have been content both times. I think the webpage has clear photos and you don't need to submit lots of complex documents. Clear communication and confirmation wit... See more

Company replied

Rated 5 out of 5 stars

We arrived a little early yet someone was here to meet us immediately. Everything went fine except for a few minor inconveniences. The internet was not working but was fixed the next day. The instr... See more

Company replied

Rated 5 out of 5 stars

I've been staying with Paris Attitude for almost 3 years and I couldn't be happier. When I moved to Paris I really struggled to find an apartment, other agencies had very little on offer or were very... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Apartment Rental Agency
  3. Lodging
  4. Property Management Company
  5. Real Estate Agency
  6. Real Estate Rental Agency

About Paris Attitude

Written by the company


Paris Attitude is a real estate agency specialized in furnished rentals in Paris. With more than 4,000 apartments in every arrondissement of Paris, we can meet any request, from studios to 5-room apartments, modern lofts or traditional Haussmann-style homes. All our apartments are ready, furnished and equipped with everything you need, even linens and cooking utensils.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My daughter has moved to Paris as part…

My daughter has moved to Paris as part of her Erasmus year.
Like any parent one would be worried about sourcing accommodation.
Because of Paris attitude the entire job of finding a fabulous apartment was made painfully easy.
For anyone sourcing accommodation in Paris this is the best website, the system is simple, the people are real, the transaction is transparent and then meeting the most wonderful and caring landlords is testament that Paris Attitude has screened their landlords carefully.
From Ireland to Paris I could not recommend this company enough if you want accurately advertised accommodation.

December 18, 2025
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Reply from Paris Attitude

Hello,

Thank you very much for your kind message. We’re truly glad we could make the process feel simple and reassuring for you, especially at such an important moment for your daughter’s move. Your trust and your recommendation mean a lot to our team.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

paris attitude- love it

neda was super accommodating and helpful. thank you!!

October 8, 2025
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Reply from Paris Attitude

Hello Alicia,

Thank you for your message. We’re really glad you felt well supported and that the experience was smooth and helpful. We’ll gladly share your kind words with the team.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Best experience when looking for an apartment

I've been staying with Paris Attitude for almost 3 years and I couldn't be happier. When I moved to Paris I really struggled to find an apartment, other agencies had very little on offer or were very unreliable. However, it was super easy when I found Paris Attitude. Neda helped me find a flat and within the same day I was able to make the reservation. I'm really pleased with the apartment and the support given by Neda throughout my stay. I would definitely recommend to anyone looking for an apartment in Paris, both if it's something short term or for longer.

February 17, 2026
Unprompted review
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Reply from Paris Attitude

Hello Gerardo,

Thank you for your lovely feedback. We’re really happy to hear you’ve had such a positive experience with Paris Attitude and that you’ve felt well supported throughout your stay. Your recommendation truly means a lot to our team.

Best regards,
The Paris Attitude Team

Rated 4 out of 5 stars

Stephane Ruiz was excellent

Stephane Ruiz was very responsive and worked diligently to secure an apartment for our 6 month stay. The only frustration was with a property owner who backed out of signing the lease despite us providing all of the required information.

February 9, 2026
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Reply from Paris Attitude

Hello Peter,

Thank you for your review. We’re pleased to hear you found Stephane responsive and diligent in helping secure an apartment for your 6 month stay.

We’re truly sorry about the frustration caused by the owner withdrawing at the last minute despite you providing all the required information.

We understand how disappointing and stressful this can be. When situations like this occur, we work to react as quickly as possible and propose alternative options to help you move forward smoothly.

Best regards,
The Paris Attitude Team

Rated 2 out of 5 stars

Lack of transparency and accountability…

Lack of transparency and accountability despite very higy agency fees.
I had a pretty bad experience with this agency last year, where after I paid all my fees they told me they were no longer accountable for anything that happened with my landlord, including whether or not my depositi was trurned (it was not).
They also told me at the end of my contract that they could find me a new place, but would charge me another approximately 4000 for a first signing fee for a few months contract, despite already having boooked a place with them before. Absolutely not worth it compared to other agencies.

July 11, 2025
Unprompted review
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Reply from Paris Attitude

Hello,

We regret to read your comment. However, with the pseudonym used, we cannot recognize your file and therefore verify your specific situation.

We would like to clarify that Paris Attitude does not “steal” any money. No payment is retained without valid reason. When an owner refuses a rental, the amounts paid are immediately released and refunded.

We understand that you are disappointed, but your message does not reflect the reality of our practices. If you would like us to review your file, please contact us directly via communications@parisattitude.com with your contact details so that we can verify the details of your case.

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

Nice and very professional attention

Nice and very professional attention. Thanks Paris Attitude

February 6, 2026
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Reply from Paris Attitude

Hello Pedro,

Thank you for your review. We’re delighted to hear you appreciated the professional support and attention from our team.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Superb expertise

Superb expertise
Efficient effective assistance
Kind and patient assistance

February 3, 2026
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Reply from Paris Attitude

Hello Judith,

Thank you very much for your review. We’re delighted to hear you appreciated our expertise, as well as the efficient support and the kindness and patience of our team. It was a real pleasure assisting you.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Good webpage, helpful staff!

I have used Paris Attitude twice and have been content both times. I think the webpage has clear photos and you don't need to submit lots of complex documents. Clear communication and confirmation within 24 hours. My contact person also recommended me other apartments when two of my rental requests were turned down, much appreciated. The only downside was the first time I rented and the apartment has not been cleaned, then the agency did not help and only referred me to the landlord. It would have been helpful to receive some support in that situation. But apart from that all good!

December 5, 2025
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Reply from Paris Attitude

Hello Sanna,

Thank you for taking the time to share such a detailed review, and for choosing Paris Attitude twice. We’re really glad to hear the website felt clear and easy to use, that the process didn’t require too many documents, and that communication and confirmation were quick. We’re also happy your contact person could suggest alternative apartments when your first choices didn’t work out.

We’re genuinely sorry about your first stay and the situation with the cleaning. We understand how frustrating that is when you’ve just arrived, and we hear you on the need for more support in that moment. Thank you for pointing it out, it helps us improve how we handle these cases going forward.

Best regards,
The Paris Attitude Team

Rated 4 out of 5 stars

6 week stay using Paris attitude, I would use them again!

I booked an apartment for 6 weeks between Nov-Dec 2025. Firstly I just want to say Neda was extremely helpful and responsive with any questions which I really appreciated. The apartment itself was mostly as it looked in the pictures. However, it was extremely dirty, especially the bedding, compared to when I moved in, which was disappointing. Paris attitude did offer a cleaning after I told them but I preferred to do it myself. Other than that I had no problems with the apartment. In terms of receiving back my deposit I have received it back, apart from 35 euros but there has been no communication as to what has been deducted and why. Overall, though I would definitely use them again

December 21, 2025
Unprompted review
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Reply from Paris Attitude

Hello Lewis,

Thank you for taking the time to share your feedback and for spending six weeks with us.
We are delighted to hear that you would use Paris Attitude again and that your contact was so responsive and available throughout your stay.

However, we are sorry about the cleanliness of the apartment upon your arrival, particularly the bed linen. This is not the standard of quality we aim for. As mentioned, we did offer to send someone to clean the apartment free of charge after you checked in, and we completely understand that you preferred to take care of it yourself.

Regarding the security deposit, we confirm that we have refunded the full amount of €589.50. If you notice a difference of €35 on your statement, this may be due to fees charged by your bank during the transfer.

Best regards,
The Paris Attitude Team

Rated 3 out of 5 stars

BE CAREFULL

Unfortunately, my experience was not positive at all. The landlord tried to keep the deposit without justification, and the platform only sent one email without showing any real involvement or support. It was only after I personally applied pressure to both the landlord and the platform that any action was taken. If I hadn’t insisted, nothing would have happened. A disappointing experience I will not use their services again.

January 6, 2026
Unprompted review
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Reply from Paris Attitude

Hello Michail,

We are sorry to read your review and understand how frustrating a situation involving a deposit can be. However, we would like to clarify a few important points to ensure that the context is accurately reflected.

In your case, the security deposit was refunded in full (968€) and within the legal 2 months deadline. Our team followed up on the case and made the necessary e-mails and call reminders to the owner to ensure that the refund was made, even though you were not in copy of each exchange. This was done days before you published this review.

We regret that this experience has left you feeling unsupported. Our priority is to assist both tenants and owners in a clear and compliant manner, so that each stay runs smoothly and issues related to the end of the lease can be handled transparently and fairly.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Mrs. Lenoir

Mrs. Lenoir was very caring about our arrival and she managed everything very well.

October 17, 2025
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Reply from Paris Attitude

Hello Santiago,

We’re delighted to hear that your arrival was handled with care and that everything was managed smoothly.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

I have rented in the past and found the…

I have rented in the past and found the apt clean, the greeter on time and friendly, unlike another service I used.
Questions by email are answered quickly.
Thank you

December 30, 2025
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Reply from Paris Attitude

Hello Connie,

Thank you for your feedback, and for choosing us again.

We’re delighted to hear the apartment was clean, that your greeter was on time and friendly, and that our email support was responsive. We know these details make all the difference when settling in, so your message means a lot to the team.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Kateryna & her team have been taking…

Kateryna & her team have been taking care of my housing needs for years now. I recommend them to everyone I know or their careful care and thorough practices hat Ensure that everyone will find exactly the situation that will make them the most happy, and that is what we are all looking for. if i could give more than five stars, i would

June 6, 2025
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Reply from Paris Attitude

Hello Blake,

We’re truly happy to hear that Kateryna and the team have been able to support you with care and thoroughness, and that you’ve felt confident throughout your housing journey.

Your recommendation means a lot to us. We’ll be here whenever you need us for your next move.

Best regards,
The Paris Attitude team

Rated 4 out of 5 stars

due tto time change differnce communication can sometimes be slow.

Website needs to be a little easier to find properties .
It took me a long time to figure out that you had to go to the filter category to put in a property number .
This should be on the front of the website .

December 17, 2025
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Reply from Paris Attitude

Hello Elisabeth,

Thank you for your feedback. We’re grateful for your suggestions and will keep them in mind as we work on improving the experience.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

A very smooth and reliable rental experience

I had a very smooth and pleasant experience with Paris Attitude.
Everything from the check-in to the follow-up communication was clear, efficient, and handled with care.
The team was always polite and quick to respond, and I really appreciated how easy it was to complete all documents online.
They made the whole moving-in process stress-free, even when I had a few small issues to report.
Thank you for the professional and friendly support!

December 6, 2025
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Reply from Paris Attitude

Hello Natsuko,

Thank you for your kind review.

We are delighted to hear that your rental experience felt smooth, reliable, and stress free from check in to follow up.

It is great to know that our online document process and our team’s responsiveness made things easier for you.

Thank you again for your trust, and we hope to welcome you back in Paris soon.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Through and timely service

We appreciate the thoroughness of your booking service. Also, when we requested and were granted a minor change, your agent sent updates for all documents in a very timely manner (lease; housing insurance; cancellation insurance). We look forward to our stay.

November 26, 2025
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Reply from Paris Attitude

Hello Glenda,

Thank you for your kind feedback. We are delighted you appreciated the thoroughness of the booking process and the speed at which the updated documents were shared after your request. Making these adjustments smoothly and keeping everything clear and consistent across the lease and insurance documents is exactly what we aim for.

We look forward to welcoming you soon and wish you a wonderful stay in Paris.

Best regards,
The Paris Attitude Team

Rated 4 out of 5 stars

Very easy check in process

Very easy check in process. Our inspector was very thorough and helpful in checking over the entire apartment. There were a few issues with certain heaters and electrical outlets not functioning, but the inspector was able to give us the contact of whom to speak with about resolving these issues. Very happy with the apartment otherwise!

September 5, 2025
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Reply from Paris Attitude

Hello Scott,

Thank you for your feedback! We are delighted to hear the check in went smoothly and that the inspector was thorough and helpful. We are also glad you already have the right contact to address the heaters and electrical outlets.

We hope you continue to enjoy the apartment and have a wonderful stay in Paris.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars
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Reply from Paris Attitude

Hello Jill,

Thank you for your kind words. We’re delighted to know that our support was both responsive and helpful that’s exactly what we aim to provide for every client.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Good experience

Good support during the process for renting the appartement.

November 27, 2025
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Reply from Paris Attitude

Hello Rodrigo,

Thank you for sharing your experience. We’re delighted to know that our team’s support helped make your rental process smooth and reassuring from start to finish.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Incredible location in the Marais

Rental No. 156612 on rue Amelot

We spent two and a half weeks in this lovely apartment. Everything in it was as advertised. The furniture was comfortable, especially the bed. The kitchen was well supplied. The refrigerator is a smaller French model but there are several grocery stores and a street market nearby. One grocery is less than a block away. The refrigerator certainly was large enough for the two of us. There is a spectacular patisserie around the corner, several excellent restaurants in the area and Place de la Bastille is an easy walk. There are several Metro (subway) stations, one a half block away.

The building has a gated entry. Your digital key opens into a peaceful courtyard which opens into a lobby with stairs and two elevators (lifts) all of which work from your digital key so it's very secure. The concierge is just down the hallway from the apartment and she is very friendly. We met several other tenants of various ages and all were most pleasant.

There is a little office area that is very useful. It's between the bedroom and bathroom and hard to see on the web site but a great place for recharging your electronics or doing any work you may need to do. You will find plenty of storage space. The washer and dryer are the same machine. We didn't try the dryer because there was a drying rack that we used.

The location is right in the heart of Paris. We could walk to many sights and the nearby subway quickly took us anyplace else.

We particularly enjoyed the short walk to Place des Vosges, arguably the most beautiful square in Paris. The Carnavalet Museum is just past that and is free.

We've rented from Paris Attitude several times and it's always been a good experience. Their Customer Service is wonderful. We plan to use them again and highly recommend them.

September 13, 2025
Unprompted review
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Reply from Paris Attitude

Hello,

We truly appreciate your detailed and thoughtful feedback.

It’s a pleasure to read how much you enjoyed the apartment, its comfort, the amenities, and the Marais neighborhood. Knowing that you’ve chosen Paris Attitude several times and continue to have great experiences means a great deal to us.

Thank you for your trust and your warm recommendation, we look forward to welcoming you again!

Best regards,
The Paris Attitude Team

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