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Parish Maintenance Supply Reviews 9

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TrustScore 4 out of 5

3.9

Cleaning Products Supplier
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Company details

  1. Cleaning Products Supplier

Written by the company

Parish Supply is your trusted online source for top-quality cleaning, janitorial, and maintenance products. Family-owned and based in Syracuse, NY, we have been serving customers nationwide since 1947. Our online store makes it easy to find everything you need, from professional cleaning supplies to reliable equipment, all tested for performance and value. We are proud to offer competitive pricing, fast shipping, and expert customer support that helps you get the job done right. Shop with Parish Supply and experience the difference of a company built on quality, service, and integrity.

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3.9

Great

TrustScore 4 out of 5

9 reviews

5-star
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1-star

Replied to 100% of negative reviews

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Rated 1 out of 5 stars

I was charged for the product but never…

I was charged for the product but never received it. I still don't have the Terra Glaze.

November 6, 2025
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Reply from Parish Maintenance Supply

Hi Chris,
Thank you for sharing this. I’m truly sorry for the trouble you experienced. After looking into your order, I found that the package was damaged in transit and returned to our warehouse on the 17th. Unfortunately, we weren’t notified of the return, and since we didn’t receive a message from you, we didn’t know there was an issue until your review.

I’ve gone ahead and issued a full refund, and it should appear back on your original payment method shortly. I’m very sorry for the inconvenience this caused and appreciate you bringing it to our attention.

If everything looks good on your end after the refund processes, we’d be grateful if you might consider updating your review, but of course there’s no pressure. Please feel free to reach out anytime if you need anything else.

Rated 5 out of 5 stars

Fast Quality

Fast Quality

June 2, 2025
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Reply from Parish Maintenance Supply

Thank you for the 5-star review! We’re so glad you were pleased with both our speed and product quality - that’s exactly what we strive for every day.

Rated 3 out of 5 stars

The website isn't user friendly

The website isn't user friendly, and customer service acts like you are inconveniencing them by calling. They are always out of supplies and don't let you know it's going to be an extended amount of time before you get you items. I think I still have a pending order but it's hard to say because it is difficult to look up your customer information to see what's even going on.

May 30, 2025
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Reply from Parish Maintenance Supply

Hi Nichole,
We’re sorry to hear your experience wasn’t what you expected, and we appreciate you taking the time to share your feedback.

Since your order, we’ve made several improvements to the usability of our website to make browsing and ordering much easier. We’ve also undergone changes within our customer service department to ensure faster, friendlier, and more consistent support for all customers.

This isn’t the experience we want anyone to have, and we’d be glad to look into your order personally. Please feel free to contact us at orders@parish-supply.com so we can make it right.

The Parish Supply Team

Rated 5 out of 5 stars

Reliable Experienced Janitorial Supply Company

I've been buying and using Parish Maintenance Supply for years now when I need some of my carpet cleaning products. Any interaction I've had with them has always been positive. Ordering is easy, communication is great, and products work very well.

October 17, 2025
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Reply from Parish Maintenance Supply

Thank you for being a loyal customer and for taking the time to share such a kind review! We’re delighted to hear that our service and products have consistently met your expectations. Your continued support means a lot to us!

Rated 5 out of 5 stars

I've been ordering from Parish for…

I've been ordering from Parish for years! The one thing I have noticed with my last order was that shipping time was much faster then in the past. I really appreciate the timeliness of my orders.

September 10, 2025
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Reply from Parish Maintenance Supply

We’re so grateful for your continued support! It means a lot to have loyal customers like you who trust us with their supply needs. We look forward to serving you again soon!

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