Park & Go Ltd Reviews 27

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent and efficient service provided. Customers highlight the staff as superb, helpful, and professional, often stepping in to assist when other companies failed to deliver on their promises. Many appreciate the smooth process, quick collection, and prompt car delivery, making their journeys stress-free and convenient. Reviewers frequently mention that the company saved them from missing flights or difficult situations caused by other parking services, showcasing their reliability and responsiveness.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism... See more

Staff

Clients share positive opinions on staff, with many reviewers describing them as superb, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were let down by the meet and greet company we had originally booked. But the rep at Heathrow saw we were stuck and took the booking off of us there and then. Absolutely fantastic service, and my c... See more

Rated 5 out of 5 stars

We arrived at the airport only to find out my partner had been scammed on line for parking . An amazing guy from Park and Go helped us arrange parking and took the headache of finding alternative park... See more

Rated 5 out of 5 stars

This parking company saved me from missing my flight when the company I had booked failed to materialise. What I wanted was reliability, a human to talk to and reassure me that everything was goi... See more

Rated 5 out of 5 stars

Excellent service. My original meet and greet company let me down and Park & Go came to the rescue. They assured me my last minute request could be accommodated and took all the stress out of my cri... See more


Company details

Written by the company

At Park and Go Heathrow, we make airport parking simple, secure, and stress-free. Specializing exclusively in Heathrow Terminal Parking, we offer a smooth and reliable experience for travellers who value convenience and peace of mind. Whether you’re traveling for business or leisure, our team ensures that your parking process is effortless — from arrival to departure.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amir came to the rescue when the…

Amir came to the rescue when the company we had originally booked did not show up to collect our car at Heathrow. This seems to be a common occurrence.

Thoroughly professional service and regular contact as our holiday approached its end, with instructions what to do when we had collected our bags.

Amir said the car would be delivered to the appointed level in the car park, and it was, on time!

Impressive and courteous service.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Merits an extra star

If I could give an extra star, I would. Amir helped us out when another firm let us down. So courteous & constructive. Carefully noted our return details. Then went on to spot change of terminal when our flight was changed. Amir texted us as we arrived to confirm change of terminal and was there to greet us, no waiting around. Could not ask for better service - won’t use anyone else in future. Thank you:

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. My original meet and greet company let me down and Park & Go came to the rescue. They assured me my last minute request could be accommodated and took all the stress out of my crisis. Great communication on return to the UK and my filthy car even got a small wash.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service whrn I had been let down by another Meet and Greet Company and stressing I may miss my flight this company reassured me calmly and arranged evrrything over Whats App for me while I went to check in.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very helpful. We had such a good experience with this company from start to finish. We didn't have to wait for drop off or pick up. We highly recommend this company. Just the best parking service I've ever used and received excellent service.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Extremely helpful, efficient and friendly service. Amir was waiting for us with our car when we arrived from our flight so absolutely no waiting around. Would definitely use this company again.

December 14, 2025
Unprompted review

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