Parkfield Supplies Reviews 376

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Ordered Shockproof Kickstand Phone Case told straight way was being posted waited 2 weeks. Then it’s arrived nice case but says supports wireless charging doesn’t, tried 4 separate chargers works on z... See more

Rated 5 out of 5 stars

The product quality was better than expected. I was aware there may have been a delay in delivery due to some type of warehouse relocation however the product came very quick. I am very happy thank... See more

Rated 5 out of 5 stars

Dry good products at fair price with good quality and range: Outstanding service and follow-up particularly from Sara who has been fantastic, in her advice and courteous service, you can almost feel... See more

Rated 5 out of 5 stars

Apart from the watch band I bought being good quality + great value, I was especially impressed with the service from Sara @ Parkfield. After I initially ordered the wrong size product, Sara made it... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device


Contact info

4.2

Great

TrustScore 4 out of 5

376 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast Delivery

They didnt have the color I wanted in stock but that was quickly recified and I love the silver phone case, thank you

March 9, 2025
Unprompted review
Rated 3 out of 5 stars

I found ordering a bit confusing

I found ordering a bit confusing, but you didn't hesitate to give me a refund. I then managed to order & pay through my PayPal account. Which is what I tried to do in the first place but I stuffed it up. The delivery did take some time to arrive. I didn't realise it had to come from China. But on the whole I was satisfied with my purchase. Thank you.

January 10, 2025
Unprompted review
Rated 3 out of 5 stars

My phone feels safe to drop

The shipping is free, but it’s probably parcel post so it took forever.

Product is good.well I haven’t dropped my phone, so I don’t know just yet. The cover certainly does bulk up your phone, but, that’s what you are buying for protection. The flap where the charger goes into has broken off. I have had the case on since last Thursday morning, just on 5 days. Surely it should live longer than that!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

The product itself is great

The product itself is great. I am happy with the colour of the product.The fit is perfect. It's great to hold my phone with ease and security. Patience is needed for the tracking number. All in all Im a happy customer. Thank you

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

excellent all-round service

timely response to purchase request.
excellent system to allow tracking of items.
prompt delivery given the route the item purchased had to travel.
easy to communicate to team.
I feel it is important to support small local business - everything these days seems to get swallowed up and divvied out by large conglomerate corporations.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

I made a mistake when ordering my…

I made a mistake when ordering my iphone cases, Parkfield were so quick to respond and changed them for me, always just so nice which makes online ordering so much nicer for buyers. Thanks girls a great quick result and no. 1 for ordering on line, keep it up.

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

WoW! 5-15 day delivery time - What a Joke

Wow! 5 - 15 days for delivery.

24 Hours for Customer Service to respond to Queries.

What would help is if you disclosed this in a more prominent area of your website instead of hiding it in small print in the back area of your FAQ page.

It would be quicker for me to hire a boat and row to China to pick up my order.

Clearly this is a Dropship business - Buyer Beware

May 20, 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Matt,

Thanks for sharing your feedback

Regarding the shipping timeframes stated on our website.

These can be found on every product page, our shipping & handling page and the order confirmation email you receive after placing an order.

We have to provide a broad timeframe to account for the odd occasion where packages take longer to arrive than usual. 95% of orders arrive within 5-8 days. We've checked the tracking for your order and it was delivered the day after you left your review (within the 5-8 day timeframe stated above)

I can also see that the one email we have received from you was responded to well within 24 hours.

We have sent you 2 emails to confirm receipt of your order and to check everything is in order but have not had a response.

If there are any issues, please reach out - hello@parkfieldsupplies-au.com and we'd be happy to help

Thanks
Sara

Rated 5 out of 5 stars

A happy customer here

A happy customer here. I will definitely be a return customer to this company . My purchases are really good quality & I also received faultless customer service on a return item. Genuinely impressed :-)

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted with my RFID cover.

I wanted my phone cover quickly so I could take it on holidays to Vietnam. It was supposed to take 5–15 business days and I got it on the 7th business day. Delighted, cos I got to take it and it was brilliant. What a nice cover that kept my credit cards safe. Pretty purple colour too!
Saj in customer support was so helpful. Thank you.

April 16, 2024
Unprompted review

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