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Parkfield Supplies Reviews 343

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TrustScore 4 out of 5

4.1

Cell Phone Accessory Store
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Rated 5 out of 5 stars

Good communication throughout, earlier than predicted delivery, well packaged. Phone case is very well made with good quality materials - looks fab. Phone fits it very securely and side buttons need m... See more

Rated 5 out of 5 stars

I had a problem with my original case for my iPad Air as the plastic base cracked and fell apart after three months of careful indoor use. I emailed Parkfield Supplies to tell them and they im... See more

Rated 5 out of 5 stars

I bought an iPhone silicone case. Great choice of products available. Communication very good. Product just as good. Delivery could perhaps have been a bit quicker but overall I would definitely buy f... See more

Rated 5 out of 5 stars

I, inadvertently, made an order mistake which I wanted to exchange.My own fault of course. For most customers it’s not only the customer service that counts but the after service when the purch... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

A carefully curated selection of straps, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device

Contact info

4.1

Great

TrustScore 4 out of 5

343 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Extremely poor service taken my order…

Extremely poor service taken my order and money over 2 weeks ago and nothing
No way of contacting them
SCAM SCAM SCAM
VERY ANNOYED

April 2, 2025
Unprompted review
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Reply from Parkfield Supplies

Hi there,

After a thorough investigation, we have no record of any order or communication from a Linda Lydon

We have requested more information from you via Trust Pilot, that request has been ignored

If you can please get in touch with us at hello@parkfieldsupplies.co.uk and provide your order number, we can investigate this further for you

But until we can identify that your order is genuine and you are willing to communicate we cannot help you I'm afraid

Thanks
Sara

Rated 3 out of 5 stars

Disappointed

The phone case is great and worth paying the bit extra, but I won't be ordering from this company again. Far too long to wait for a delivery and it's coming from the UK. I waited 13 days from order to delivery. Not great in this day and age. Communication was adequate but the tracking number they gave me didn't work, even after delivery. 😣

January 21, 2025
Unprompted review
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Reply from Parkfield Supplies

Hi Victoria,

Thanks for sharing your feedback :)

I can see your order did take longer than usual, please accept our apologies. We recently moved warehouse and this unfortunately caused a few delays in getting orders out promptly

We're back to normal operations now but apologies again for the delay on your order

Any questions etc please get in touch :)

Thanks
Sara

Rated 5 out of 5 stars

Google 9 xl case

Really happy with the quality of Google pixel 9xl case cover. Happy with the delivery first class. Definitely use this supplier recommended.

November 30, 2024
Unprompted review
Rated 4 out of 5 stars

Happy with the product

Happy with the product, but unhappy that it took over three weeks to be delivered - and you charged for delivery!

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Don't bother with this company completely unorganised & useless

After taking g my payment then 10 days later they tell me my item in lost in transit. And would I like to buy another ! As thos was a gift for Xmas and they tell me this 6pm 23rd Dec the answer is obviously no.

December 23, 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Angela,

Thanks for taking the time to leave your feedback

I've looked into what happened and can see that your order was marked as lost in transit by the courier. Unfortunately this does happen from time to time, especially during the busy period in the run up to Christmas

We offered you a replacement which was declined so a full refund was processed.

Please accept our apologies, I know it's very frustrating when a package you expect to arrive does not - even more so when it's a Christmas present

If there's anything else we can do for you, please get in touch and let us know - helo@parkfieldsupplies.co.uk

Thanks and have a very Happy New Year!
Sara

Rated 1 out of 5 stars

Sent by snail mail and worst still they…

Sent by snail mail and worst still they use Yodel as the courier! Ordered on the 12 oct and still nowhere to be seen, spending £50 on a watch strap and having to wait so long for delivery, if it ever turns up, just shows they couldn’t care less about customer satisfaction. Will never use again. Update, finally delivered and it’s cheap Chinese rubbish! Watch cover is made out of plastic! Steer week clear of this shop

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Quick delivery, great product, exactly what I wanted and expected. Quality materials and products. Easy to use, navigate and understand website. Will definitely recommend to friends and family. I will be using them again.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

Having been suitably warned that my order might take some time to arrive, I was delighted to receive it much sooner than I expected. The communication from this small outfit has been plentiful and helpful throughout. The product itself is exactly as described and I am very happy with my purchase.

February 16, 2024
Unprompted review

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