Problem with the system during the payment process (LASTED 4 DAYS), didn't received the voucher. Had to buy it twice (no offer available any longer) and be refunded by my credid card company. NEVER H... See more
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It's impossible to understand how to reach the "low cost park" arriving from Turin, because the way is awfully signaled. There was tall grass and broken glass on the floor. I booked online a parking l... See more
Company replied
Double paid the service to due strict rules and support not flexible to discuss and listen to the customer problems.
Company replied
We arrived 25.02.2018 at 18,30 after the snow ( everyone knew about it) The first ramp to the exit ( we were at the 5 floor) was completely covered by ice and snow...nobody cleaned it and nobody use... See more
Company replied
Company details
Written by the company
Aeroporto di Torino, gestito dalla SAGAT S.p.A., gestisce anche i parcheggi ufficiali.
Contact info
Strada San Maurizio 12, 10072, Caselle Torinese, Italy
- +390115676361-2
- ecommerce@sagat.trn.it
- parking.aeroportoditorino.it
1.4
Bad
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great customer care
I booked for a prepaid parking at 5ft floor.
Then I made a mystake (entirely my fault) while accessing the parking.
as a consequence I had to pay for my staying.
The customer care was so kind and available to support me. They offered me a voucher worth the money I prepaid. Even if it was my mistake I did not loose my money.
I am very glad to the customer care team.
November 17, 2017
Unprompted review
1st Time use
It was somehow difficult to find the entrance. Some posters would be useful.
November 17, 2017
Unprompted review
the ticket relased from the machine was …
the ticket relased from the machine was not working so we had to go twice to the box office when we arrived and when we left.
November 17, 2017
Unprompted review
Reply from Parcheggi Ufficiali dell'Aeroporto di Torino
Dear Gino
we are sorry for what happened to you. It may happen that some now and then a ticket doesn't work or gets cancelled because of external magnetic fields. We recommend to keep it away from mobile phones, heat or other potential interferences.
Torino Airport
Parking Management
Bug into the online booking system.
There is a bug into the online booking system.
Basically, if the user makes a typo into the e-mal address to get the payment receipt and the PIN for the parking admission, he will not be able to retreive the booking anymore. Since the phone number is also required, why not send the booking ID by SMS as well?
October 21, 2017
Unprompted review
Reply from Parcheggi Ufficiali dell'Aeroporto di Torino
Dear Mr Ciulla
it can't be called a system bug if a person types twice his/her own email incorrectly. This could happen with the phone number too. In any case, a client can modify his/her own data including its email adress within 24 hours from the beginning of the reservation period.
However, we'll be happy to investigate if it'll be possibile to send the reservation via SMS as well, as suggested by you, if this can help.
Torino Airport
Parking Management
Easy to reachgood parking facility
Easy to reach, easy to find place, everything run smoothly
October 20, 2017
Unprompted review
Just in front of the arrival floor
Just in front of the arrival floor, no waiting, if you book in advance by internet you just have to digit the code number in order to come in.
Very convenient
September 27, 2017
Unprompted review
excellent service
excellent service: simple, affordable, comfortable, secure. i'll use again the service, mainly using the on-line booking.
September 19, 2017
Unprompted review
Problema risolto
Al nostro ritorno abbiamo avuto un problema con la macchina che non partiva e il personale del parcheggio si è attivato, nonostante l'ora, per risolvere il problema in tempi abbastanza rapidi.
On our way back, we had a problem with the car that would not start and the staff, despite the late hour, solved the problem rather quickly.
September 19, 2017
Unprompted review
Could not find the place were to use …
Could not find the place were to use the code. So I had to pay cash. Afraid that the amount is also taken from my credit card at online booking.
Tijmen van Grootheest
September 19, 2017
Unprompted review
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