Parking.com - 1001 S WABASH/9TH (LEONARD) Reviews 89

TrustScore 3 out of 5

3.2

901 S. Wabash, 60605 Chicago, IL, US


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Rated 1 out of 5 stars

Someone cut our catalytic converter off the first night and we had to have our vehicle towed to a shop leaving us without transportation for our stay

Rated 3 out of 5 stars

Website is very clunky, with pages that don't load. Furthermore, when I reserve a spot at an outdoor lot, there may be places available and there may not. It's my risk. The locations and prices are... See more

Company replied

Rated 4 out of 5 stars

Signing up online was very easy and convenient. Price was good as well. The only negative was the parking lot was small and the individual spots were narrow. I drive a full size truck and would have p... See more

Rated 5 out of 5 stars

After the physical machine didn't work, I scanned the QR code and paid through the app. It was very easy to do. I was impressed. My only concern was that everyone using the physical machine has a slip... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.2

Average

TrustScore 3 out of 5

89 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT PARK HERE

DO NOT PARK HERE.

I was parked here for 5 hours and the catalytic converter was stolen from my car.

June 29, 2024
Parking.com - 1001 S WABASH/9TH (LEONARD) logo

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Potholes.

Lots of potholes and there is a curb that is difficult to see which you could drive off of. The construction to the south was also an issue.

July 5, 2024
Rated 1 out of 5 stars

They Tow’d my car after I paid for 24…

They Tow’d my car after I paid for 24 hours. No manager on site to explain why. Said I only paid for a hour but I have the receipt. I would NEVER park here. Be aware!

June 29, 2024
Parking.com - 1001 S WABASH/9TH (LEONARD) logo

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Plenty of parking spots

Plenty of parking spots. The pay box was not in service so had to use the phone CB link. I was surprised at the the $40 rate for about 9/10 hours. Usually it’s a lot less.

June 9, 2024
Parking.com - 1001 S WABASH/9TH (LEONARD) logo

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

BEWARE

BEWARE - this company has an itchy trigger finger when it comes to towing vehicles. Despite paying for parking through the App, I had a fleet of work trucks towed. The app is buggy, and I was required to enter in each vehicles license plates several times. Ultimately, the app purchased reverted/defaulted to a previously used plate, (another member of the crew). I contacted the company who had no concern for the issue. This is just a money grab from them.

April 16, 2024
Parking.com - 1001 S WABASH/9TH (LEONARD) logo

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy access and reasonable prices

Easy to access and reasonable prices

April 8, 2024
Parking.com - 1001 S WABASH/9TH (LEONARD) logo

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy access

Easy access, friendly reminder of when time was to expire

March 30, 2024
Parking.com - 1001 S WABASH/9TH (LEONARD) logo

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Was good with the online service

Was good with the online service

March 28, 2024
Parking.com - 1001 S WABASH/9TH (LEONARD) logo

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Misleading pricing

I parked in the lot on Wabash and 9th on Saturday 03/23/24 and I was charged 20 something dollars even though the price posted on the panel at the entrance said $14 on Saturdays and Sundays.

March 23, 2024

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