Someone cut our catalytic converter off the first night and we had to have our vehicle towed to a shop leaving us without transportation for our stay
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Website is very clunky, with pages that don't load. Furthermore, when I reserve a spot at an outdoor lot, there may be places available and there may not. It's my risk. The locations and prices are... See more
Company replied
Signing up online was very easy and convenient. Price was good as well. The only negative was the parking lot was small and the individual spots were narrow. I drive a full size truck and would have p... See more
After the physical machine didn't work, I scanned the QR code and paid through the app. It was very easy to do. I was impressed. My only concern was that everyone using the physical machine has a slip... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
901 S. Wabash, 60605, Chicago, IL, United States
- (888)578-7275
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Unsafe location with burglars
Someone cut our catalytic converter off the first night and we had to have our vehicle towed to a shop leaving us without transportation for our stay
Very convenient and much cheaper than…
Very convenient and much cheaper than the hotel's offered parking.
DO NOT PARK HERE
DO NOT PARK HERE.
I was parked here for 5 hours and the catalytic converter was stolen from my car.

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)
Good lot
The price was fair for overnight and I felt safe leaving the car and walking from the lot to my destination.
Potholes.
Lots of potholes and there is a curb that is difficult to see which you could drive off of. The construction to the south was also an issue.
They Tow’d my car after I paid for 24…
They Tow’d my car after I paid for 24 hours. No manager on site to explain why. Said I only paid for a hour but I have the receipt. I would NEVER park here. Be aware!

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)
You alert when time is running out and…
You alert when time is running out and give us the option to extend time without going to a meter..
Easy in and out.
Even though the fence is down and it looks a bit shady the lot worked great.
Plenty of parking spots
Plenty of parking spots. The pay box was not in service so had to use the phone CB link. I was surprised at the the $40 rate for about 9/10 hours. Usually it’s a lot less.

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)
BEWARE
BEWARE - this company has an itchy trigger finger when it comes to towing vehicles. Despite paying for parking through the App, I had a fleet of work trucks towed. The app is buggy, and I was required to enter in each vehicles license plates several times. Ultimately, the app purchased reverted/defaulted to a previously used plate, (another member of the crew). I contacted the company who had no concern for the issue. This is just a money grab from them.

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)

Reply from Parking.com - 1001 S WABASH/9TH (LEONARD)
Misleading pricing
I parked in the lot on Wabash and 9th on Saturday 03/23/24 and I was charged 20 something dollars even though the price posted on the panel at the entrance said $14 on Saturdays and Sundays.
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