While it appeared that there were not enough vans out to pick up guests - we waited outside for fifteen to twenty minutes before several vans showed up - there were forty people waiting in a line pr... See more
Company replied
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See what reviewers are saying
No rates were posted, it was 25 for two hours and then it wouldn’t extend my parking through their extended parking selection so I had to start a new session where I found out I could pay for one hour... See more
Company replied
The sign up process could have been a bit more efficient. The price was rather high for a Sunday afternoon not peak hours for a Holiday as well. Otherwise the lot was clean and the parking area was... See more
Company replied
The Parking lot was well lit and the instructions for payment were easy and clearly visible. The payment itself was way too expensive, as I had to pay $18 to park for 1 hour!
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
110 East Trinity Place, 30030, Decatur, GA, United States
- (678)471-7447
2.5
Poor
164 reviews
Hasn’t replied to negative reviews
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Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
It took a little longer than I expected…
It took a little longer than I expected as it was the first use for me. I'm sure it will be a breeze with the app.
November 11, 2023
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Easy
Easy, convenient, quick! Good email response too! Too expensive though, especially for uncovered parking in a lot. Thanks!
November 11, 2023
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Trying to complete the information on…
Trying to complete the information on the pages was more confusing than similar apps. I could not figure out how to add time on to my current reservation, so I had to start all over at when I was running out of time and make a new reservation.
November 17, 2023
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
The cost was $12.99 for 2.5 hours
The cost was $12.99 for 2.5 hours. Then it was $12.99 for two 30 minute additions each. That was a rip off. Hopefully, I never encounter the need to park in your space again.
November 16, 2023
Too much money to park!
November 14, 2023
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I did not know the cost of the parking…
I did not know the cost of the parking until after the transaction was complete. Otherwise, I would not have parked in this lot for one hour for $25.00
November 3, 2023
Simple and close to where we needed to…
Simple and close to where we needed to be for the evening.
November 9, 2023
Reply from Parking.com - 110 E TRINITY PLACE
That's great to hear! Thanks for your review.
Thanks,
Parking.com
I liked the text reminder when my time…
I liked the text reminder when my time was running short
October 26, 2023
Reply from Parking.com - 110 E TRINITY PLACE
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Overpriced parking
The app is fine but the parking fee was outrageous. Over $25. I’ve been parking in this same lot forever when I go to downtown Decatur. I’m used to paying $10.
October 22, 2023
A lot of trouble
This is a bothersome experience. It badly needs to be streamlined or shortened.
October 20, 2023
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Timed out message still charged me.
I received a message saying the purchase timed out after spinning a long time. I moved my car. The next day I found I was charged for the parking.
October 17, 2023
I got scammed
October 10, 2023
Was confusing regarding the 3 hour…
Was confusing regarding the 3 hour limits at that time of night
September 29, 2023
It cost $12 for 2 hours of parking in a…
It cost $12 for 2 hours of parking in a Sunday. Ridiculous!
October 8, 2023
Price
The only problem I had with y’all it’s a little bit pricey but overall I guess if you’re walking around browsing other shops it’s worth it but for us we were only going out for Mexican food so it wind up being a little pricey
September 23, 2023
Extremely expensive
September 17, 2023
Never checked!
I received a ticket for supposedly not paying. I left an hour before my time expired. Someone apparently never checked to see if I paid before they issued me a citation. Your customer service rep was very rude the next day.
September 17, 2023
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