There was a line of 15 cars lined up waiting for 20 minutes to get into the garage at 8pm on Saturday night. The problem as I understand it was the lot was showing as full and therefore not opening t... See more
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Love this app for consistency but performance is a problem. Need to be able to load passes to wallet. If I forget to open my pass before leaving my office it’s impossible to open it once I’m in the ga... See more
Company replied
Easy to get in, easy to get out--just scan your bar code. The only issue we had when we were ready to depart was finding the door to get into the garage. Not a big deal but it would have been nice t... See more
It was a little confusing on how to operate the parking pass, I ended up paying to park for one of my days. I was unaware that I had to download the app and even then, I still had to go through my ema... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
315 W. Monroe, 60601, Chicago, IL, United States
- (312)252-6370
3.2
Average
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Stuck for 20 minutes trying to enter garage
There was a line of 15 cars lined up waiting for 20 minutes to get into the garage at 8pm on Saturday night. The problem as I understand it was the lot was showing as full and therefore not opening the door for cars to enter even though people had already prepaid. To make matters worse, there were no attendants on duty and someone from the building was left to try and help. I ended up arriving 30 minutes late to my own birthday party where I had a two hour reservation that got shortened as a result.
May 10, 2025
Prices constantly being raised
Prices constantly being raised. Sometimes this usual parking garage disallows usage of Parking.com purchaces.
April 16, 2025
App is very glitchy and doesn’t have…
App is very glitchy and doesn’t have Google log in. Facility no longer has EV chargers for cars not made by a lunatic.
April 9, 2025
Well run process!
November 11, 2024
Easy to book
September 29, 2024
I was unable to pay with cash because…
I was unable to pay with cash because the machine was broken. They took my info and when I went to pay there were 10.00 more in charges and the times were incorrect.
September 24, 2024
Easy To Use
Easy to get in, easy to get out--just scan your bar code. The only issue we had when we were ready to depart was finding the door to get into the garage. Not a big deal but it would have been nice to have a sign pointing us in the right direction.
August 30, 2024
Easiness of use and understanding.
Easiness of use and understanding.
Clear and reliable prices.
August 14, 2024
Great customer service !
August 12, 2024
Great spot as usual!
June 26, 2024
Paid for parking the morning of June…
Paid for parking the morning of June 18. Never received receipt email with code to check in or out and had no way to contact support, so I had to pay again at the actual garage.
June 18, 2024
I was pleasantly surprised at how well…
I was pleasantly surprised at how well this worked. I did have to call the garage for help as their machines wouldn't read the pass on the way back out. Not a Parking.com problem. It was cheaper than the regular garage rates as well. I will use this again in the future.
June 21, 2024
The printed parking pass was not…
The printed parking pass was not recognized by the scanner at the parking venue, and I have not heard back from my request for a refund.
May 14, 2024
Reply from Parking.com - 111 SOUTH WACKER SELF PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - 111 SOUTH WACKER SELF PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Overcharged
Yes, I forgot my credit cards and cash. They were helpful in telling me how to pay online, but charged me $50.00 for a $17.00 parking fee.
April 8, 2024
Reply from Parking.com - 111 SOUTH WACKER SELF PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
the QR code did not transmit correctly…
the QR code did not transmit correctly and I required assistance upon entering and exiting the facility
March 15, 2024
Reply from Parking.com - 111 SOUTH WACKER SELF PARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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