Parking.com - 114 Travis Street Reviews 54

TrustScore 3 out of 5

2.8

114 Travis, 77002 Houston, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

At first I was very happy as I was looking for an affordable parking space in a crowded venue. So when I booked I felt relieved. On arrival to the parking lot, I looked for instructions. I reviewed th... See more

Rated 3 out of 5 stars

If someone scans your QR code, your site forces them to stand in the parking lot, or walk down the sidewalk, not paying attention, while having to enter ALL required information. Why not update your s... See more

Company replied

Rated 4 out of 5 stars

My parking experience was great.Convenient to my location as well easy to access the parking on line .The only think I did not agree with there was a sign that stated .5 dollar parking after five pm... See more

Rated 5 out of 5 stars

I made a mistake because when you pay for parking, the site automatically adds a random license plate number (something to fix on the site, please) and I was in a rush and paid without checking. I rea... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.8

Average

TrustScore 3 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Double charge

At first I was very happy as I was looking for an affordable parking space in a crowded venue. So when I booked I felt relieved. On arrival to the parking lot, I looked for instructions. I reviewed them many times and I scanned the QR code as instructed. When done, I was charged again after I left the parking lot. So double charge it is! Sorry guys, not using it again. :(

October 8, 2024
Rated 4 out of 5 stars

My parking experience was…

My parking experience was great.Convenient to my location as well easy to access the parking on line .The only think I did not agree with there was a sign that stated .5 dollar parking after five pm Monday thru Friday and five dollars Saturday and Sunday .But the sign was not being acknowledged.They had a posted sign that was charging 25 dollars .I know for some events the price subject to change and that is fine but the 5 dollar sign should of been removed .

June 29, 2024
Rated 1 out of 5 stars

Car got broken into

June 21, 2024
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Helpful customer service.

I made a mistake because when you pay for parking, the site automatically adds a random license plate number (something to fix on the site, please) and I was in a rush and paid without checking. I realized I made a mistake and the customer service helped me get a refund so I could correctly pay for parking with my license plate number. Customer service was pleasant and helpful. For that, the price was worth it. Just please fix the site so it doesn't automatically add a default license plate and instead, prompts the customer to add their license plate number.

June 22, 2024
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Parking lot is horrible and not kept to…

Parking lot is horrible and not kept to par with others.

June 22, 2024
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Overpriced

price was outrageous compared to other lots in the same area

May 5, 2024
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

My only complaint is that the surface…

My only complaint is that the surface of the parking lot needs to be redone.

April 9, 2024
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Process was easy.

Process was easy.

March 3, 2024
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy scan and pay

Easy scan and pay. Also, was notified before my time ran out

January 1, 2024
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 3 out of 5 stars

Too expensive

Too expensive! Cheaper lot across the street for $8

January 6, 2024
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

My experience parking here was horrible…

My experience parking here was horrible I sat in my car during the Rod Wave concert waiting on my kid and friends you had the bike riding people that carry people to the front exchanging drugs then on top of that a guy walking around breaking in peoples cars that place really needs security called hpd and no one never showed up I’ll never park there again.

December 8, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

The lot was horrible trying to get out

The lot was horrible trying to get out. We had to back up all the way to get out. Very narrow. And I paid 60.00 for 4 hrs of parking because I had to extend it.

December 9, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

My car was not broken into

My car was not broken into. It was close to my event and the price was right.

October 20, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 3 out of 5 stars

Could have been better

Your location was convenient. It could have been perfect. First thing we had to select was how long we’d be parked. We entered a couple of hours. Then, since it was Sunday, we were told it’s a flat rate ($15) for the day, After We Selected Our Time. If we’d known that ahead of time, we would have left the car after we ate lunch and returned for it after our concert. Then, we were notified that we could extend our time by phone After We Had Moved the Car to Another Location.
Good ideas - lousy timing.

October 8, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Didn’t feel safe standing there

If someone scans your QR code, your site forces them to stand in the parking lot, or walk down the sidewalk, not paying attention, while having to enter ALL required information. Why not update your site allowing for auto fill or set it up like the Houston parking app. VERY FRUSTRATING!

October 13, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Overpriced

Overpriced - other nearby spaces for less than half.

August 17, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Too expensive

July 31, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Time and pay

Easy to pay, only thing would be choose more than the time you plan on staying in case of anything because if you want to extend time you have to pay the $20 again.

July 29, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

No one attends the lot

No one attends the lot. Homeless people are looking in the windows of cars. For the price on a non-game, non-big night? Pretend to have value.

July 29, 2023
Parking.com - 114 Travis Street logo

Reply from Parking.com - 114 Travis Street

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look