Parking.com - 1225 Louisiana Reviews 60

TrustScore 3.5 out of 5

3.6

1226 Milam, 77002 Houston, TX, US


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See what reviewers are saying

Rated 1 out of 5 stars

I was asked for additional payments twice in one afternoon after paying $26 for 8 hours of parking which is the day rate. Total charges after the initial payment were $10.99 and $15.99 so I paid doubl... See more

Rated 5 out of 5 stars

I, loved the service but I paid for 10 hrs and only used 30 to 45 minutes that day and was not refunded my money back. After I sent a response that my appointment was cut short. So please inform me h... See more

Rated 4 out of 5 stars

The meter in front of my office did not work therefore I had to set up an account online. This took more time than I had in the morning. overall the parking was fine, the messages received fine.

Rated 1 out of 5 stars

Downloaded your app. Input my tag number. Did not give an option for motorcycle or Harley Davidson. I was trying to pay for this but you did not give me the option. Lady booted my custom motorcycle wh... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

60 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Service is great.

I, loved the service but I paid for 10 hrs and only used 30 to 45 minutes that day and was not refunded my money back. After I sent a response that my appointment was cut short. So please inform me how to get my money back. Other then that it's a wonderful service.

March 19, 2025
Rated 1 out of 5 stars

I was asked for additional payments…

I was asked for additional payments twice in one afternoon after paying $26 for 8 hours of parking which is the day rate. Total charges after the initial payment were $10.99 and $15.99 so I paid double what I owed and then I could not get anyone to answer the phone number on the keyosk.

March 25, 2025
Rated 5 out of 5 stars

Convenient location

Easy pay system. Safe space.

October 9, 2024
Parking.com - 1225 Louisiana logo

Reply from Parking.com - 1225 Louisiana

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Worst parking company I’ve ever dealt with

Downloaded your app. Input my tag number. Did not give an option for motorcycle or Harley Davidson. I was trying to pay for this but you did not give me the option. Lady booted my custom motorcycle wheel leaving behind scratches. Took $100 cash from me and did not even give a receipt. Your worker looked hell of rough, not professional at all. This whole parking deal was a huge joke.

July 28, 2024
Rated 1 out of 5 stars

Please provide receipt for additional charges

First hour charge $10.99
Extended stay $26.00
Requestied receipt for additional charge non received
Total of $36.99 unacceptable for 4hrs stay

Now no receipt for additional chatege and cannot request reimbursement

Incident# 1882531 was been logged
No response

June 19, 2024
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Reply from Parking.com - 1225 Louisiana

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

The $5 for Saturday parking fee…

The $5 for Saturday parking fee suddenly becomes $5.99 because of a "service fee".

April 13, 2024
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Reply from Parking.com - 1225 Louisiana

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

There was an aggressive homeless man…

There was an aggressive homeless man demanding money and we didn’t feel safe. Took longer to enter all our information because he wouldn’t stay away and stood right next to our vehicle blocking. We had to keep moving around the parking lot to avoid him. I had kids with me as well and he was trying to get money from them.

March 16, 2024
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Reply from Parking.com - 1225 Louisiana

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Refund

It would be great if you add the option to cancel. For example if someone parks for 2 hr then this person had to quit the parking early he get refunded.

March 6, 2024
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Reply from Parking.com - 1225 Louisiana

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Quick and easy

Convenient for where we were wanting to park. Easy to use process

December 19, 2023
Parking.com - 1225 Louisiana logo

Reply from Parking.com - 1225 Louisiana

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 2 out of 5 stars

The credit charging station doesn’t…

The credit charging station doesn’t work. The QR code doesn’t work. It took more 20 minutes and after numerous tries that we managed to pay the picket. We almost missed the memorial service.

December 2, 2023
Parking.com - 1225 Louisiana logo

Reply from Parking.com - 1225 Louisiana

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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