Parking.com - 12TH & VINE Reviews 83

TrustScore 3 out of 5

3.1

1202 Vine Street, 45202 Cincinnati, OH, US


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Rated 3 out of 5 stars

We were out of town , but are vey familiar with this form of pay parking. Our only complaint is the fact that when you’re in the midst of filling out your information, there must be a certain time... See more

Rated 4 out of 5 stars

There were two options for paying; I chose the more difficult as a personal challenge/experiment. It was time-consuming and I didn't like entering my credit card number into the unknown. But that wa... See more

Rated 5 out of 5 stars

I recently parked my truck while in town for work in this lot and had a great experience. The service was absolutely outstanding - all thanks to LEVI! His knowledge was impressive and he was very effi... See more

Rated 3 out of 5 stars

+ Convenient location w/available spaces - VERY tight maneuver to exit parking space - Expensive hourly rate - No option to pay onsite, albeit the app was easy to use


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1202 Vine Street, 45202, Cincinnati, OH, United States

  • (513)345-4450

3.1

Average

TrustScore 3 out of 5

83 reviews

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Rated 1 out of 5 stars

Trying to rip me off

I was asked to set a time limit and “Kenny Chesney” came up and since we were going to the concert I chose it. The lot I was in gave 8 hours for $15.00 but I assumed that they were charging the extra $5.00 for an event. Then when I got out of the concert I had a FIFTY dollar bill for going over time! Complete and utter rip off! I was there LESS than 8 hours for five dollars more and then you try to tack FIFTY on top of that!!! Shameful and disgusting!

June 29, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Adding time was not easy and got a ticket

The initial parking experience was standard but trying to add time from the text or the app was not intuitive. I was too far from the parking to go back to the car to renew. I could not figure it out and ended up with a $50 ticket for expired parking.

June 15, 2024
Rated 3 out of 5 stars

We were from out of town

We were out of town , but are vey familiar with this form of pay parking.
Our only complaint is the fact that when you’re in the midst of filling out your information, there must be a certain time limit..
It took us 3 tries to finalize this payment..
Kind of irritating..

June 14, 2024
Rated 1 out of 5 stars

I paid my $7.15 and got a ticket!

I paid my $7.15, and I received verification that I’d paid. When I came back to my car (long before my allotted time had run out), there was a ticket on my car for non-payment!
I emailed to dispute the charge but am unclear as to the results of my email to the company.

June 6, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Expensive parking options and…

Expensive parking options and extensions. I used this service on the Vine st in Cinicnnati. for an hour it costs $5+ and half hour extension was charged at $4. It's not a busy area and definitely not NY or SF to be this expensive.

May 31, 2024
Rated 1 out of 5 stars

Pricing advertised was very different…

Pricing advertised was very different than what I was charged. I request and parked for 1.5 hours and was charged $20.65. One hour was $4.50. No one is around to ask about it and if you want to just get on with your day, you really don’t have any other options but to pay, or to get back in your car and keep looking for parking.

May 18, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Easy, thank you

May 24, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

It's posted 4.50 a hour and I was…

It's posted 4.50 a hour and I was charged 8.65 for 1 hour

May 21, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was very convenient once I got to…

It was very convenient once I got to the kiosk. I had to ask someone on the street where to go to pay, but that's because this is all new to me.

May 4, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I received my text that my time was…

I received my text that my time was running out 1 minute before i got the text my time expired. i had no time to add minutes and was nowhere close to my car to retrieve the plate information again not to mention since our dinner was running way later than expected i would of had to leave in the middle of my dinner and friends, walk 10 minutes each way and come back to cold food. don't know why I got the warning text so late but because I did I got a $50 penalty. Not happy.

May 11, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Carried my crying baby inside, paid a few minutes later, got a $60 ticket. They won’t let me dispute it, even though I paid for the spot. Cool business model.

I paid for my spot a few minutes after parking and got a $60 ticket. When I disputed the ticket they claimed they didn’t have a payment for my license plate, despite me providing a screenshot of the payment receipt. When I disputed the ticket and input my license plate number, they claimed they never received payment for my license plate because their machine doesn’t automatically caps lock the letters for the license plate number. They never responded to any of my further emails. Trash.

April 7, 2024
Rated 1 out of 5 stars

I received a parking violation

I received a parking violation. Once I realized the payment did not go through. (45 minutes later) I paid the parking fee. The charged me a $45-parking violation. I disputed it which they told me they did not have enough evidence. I provided my parking receipt. People make mistakes and I corrected as soon I realized it was not paid. I will never park here again and will tell everyone I know!

April 30, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Computer systems

Computer payment, not always a plus for older customers.

May 5, 2024
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Reply from Parking.com - 12TH & VINE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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