Paid $8.35 to park two hours 11AM-1PM on a Sunday. Rates should be clearly posted, before payment process begins. If demand-based pricing is in effect, that should be stated as well. Adjacent on-st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There needs to be an option to end your parking session when you leave your location before time ends. It's frustrating when you move to a new location & your time on the previous meter hasn't ended &... See more
The cost is overpriced. I would have chosen a metered parking space if one had been available. The app to pay is not very easy or user friendly. The app has too much going on with all the colors... See more
What i liked about this pay parking lot was the reminder of when your time was going to end and if you would want to add more time without going back to the pay station!
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
14 E Moreno Ave, 80903, Colorado Springs, CO, United States
- (719)635-4715
2.7
Poor
162 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super inconvenient way to pay for…
Super inconvenient way to pay for parking. Having to enter all of your information and credit card. Incorporate Apple Pay. When it’s 10 deg outside I don’t want to be punching information to park a car for one hour.
January 20, 2024
Way too much money…$8 for a parking…
Way too much money…$8 for a parking spot even for just 1 hour. So dumb. Went with another company for the rest of our trip. Parking.com is garbage.
December 30, 2023
Parking lot was fine
Parking lot was fine. It was easy to enter and exit. Very well lit.
December 9, 2023
Overlooked application options
There needs to be an option to end your parking session when you leave your location before time ends. It's frustrating when you move to a new location & your time on the previous meter hasn't ended & you can't start a new session until the previous runs out. An option to have a parking account so that you can have a desired amount of funds in your "parking wallet" so your account can be charged until your wallet is empty, instead of your card each time you park in a different location.
November 18, 2023
Very easy to use and worked well!
October 21, 2023
It was so easy to pay online and…
It was so easy to pay online and conveniently close to the restaurant.
October 20, 2023
Naomi was so very helpful
Naomi was so very helpful. And her response time was insanely fast. I wish more support reps were as fast as her.
Thank you, Naomi!
October 15, 2023
Easy to figure out
Was easy to pay online and straightforward, took me no less than 5 minutes to type in the info needed
October 14, 2023
Easy to renew!
September 17, 2023
Reply from Parking.com - 14 E Moreno
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Reply from Parking.com - 14 E Moreno
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Paid for 4 hours parking
Paid for 4 hours parking. As soon as my payment went through I was promptly told my time was up and to leave within one minute of purchase.
August 27, 2023
Reply from Parking.com - 14 E Moreno
Sorry you had a negative experience. This has been brought to the attention of the appropriate team.
Thank you,
Parking.com
App didn’t give us our parking time
We scanned the parking lot QR code and requested 5 hours of parking. I gave my cc info and it charged me $10.35. Then I immediately got a text message that our parking time was coming to an end. My email confirmation which I received at 5:58 pm said we had to exit by 5:56 pm!?!?! It was pouring rain and we weren’t about to find a different spot so thank goodness we didn’t have a ticket or towed vehicle when we got back.
August 27, 2023
Reply from Parking.com - 14 E Moreno
Sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
What an absolute rip off!
August 26, 2023
Reply from Parking.com - 14 E Moreno
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Reply from Parking.com - 14 E Moreno
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Girls Lunch
It was a pain to have to download a app, that I will probably only use twice a year. I honestly prefer the old way of adding quarters to a machine.
August 19, 2023
Reply from Parking.com - 14 E Moreno
Sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.