Parking.com - 1401 OAK Reviews 36

TrustScore 4 out of 5

3.9

402 E. 14th, 64106 Kansas City, MO, US


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Rated 1 out of 5 stars

I would give zero if I could. Although I reserved parking in advance, the parking lot was full with no attendant to monitor parking for those with reservations. I had to find another parking lot to... See more

Rated 5 out of 5 stars

Very easy to reserve a spot and pay online before an event. Just talk to the attendant when you get there, they tell you where to park and that’s it. Easy in, easy out!

Rated 1 out of 5 stars

Buyer beware when entering your payment information. The 1st screen that comes up is a streaming subscription for a monthly charge of $59.95. If your not paying attention you will subscri... See more

Rated 4 out of 5 stars

There was a time when one simply paid a parking attendant. Trying to figure out the parking system for the first time on a wet iPhone screen is not particularly efficient, but I suppose going forward... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.9

Great

TrustScore 4 out of 5

36 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast and easy

January 13, 2024
Parking.com - 1401 OAK logo

Reply from Parking.com - 1401 OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

We had no issues

We had no issues, I felt everything was secure.

December 30, 2023
Parking.com - 1401 OAK logo

Reply from Parking.com - 1401 OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Was forced to pay event parking fee $30

Was forced to pay event parking fee of $30(!) and was not going to the event. By the time I got to the parking lot event was already over and parking lot was half empty because people were leaving!! This is a common downtown parking lot. Charging $30 for parking is absurd to begin with, and charging event fee for someone who uses your parking for unrelated matters for less than 1.5h is flat out assaulting to your customers.

December 30, 2023
Parking.com - 1401 OAK logo

Reply from Parking.com - 1401 OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Parking rates too high

December 10, 2023
Parking.com - 1401 OAK logo

Reply from Parking.com - 1401 OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Buyer beware when entering your payment…

Buyer beware when entering your payment information.

The 1st screen that comes up is a streaming subscription for a monthly charge of $59.95.

If your not paying attention you will subscribe. I caught it before I selected the PayNow button. I backed out of it and paid for the parking.

When I got to the restaurant, I checked my mobile banking app and the subscription company had already charged my card for 3 subscriptions.....

I was able to get the charges reversed, but it took 3 days to resolve the transactions.

So sad to get scammed while just trying to park and enjoy an evening out with my wife.

November 25, 2023
Rated 4 out of 5 stars

First time hoops are a bit much, but its fun to go urban exploringhe parking system…

There was a time when one simply paid a parking attendant. Trying to figure out the parking system for the first time on a wet iPhone screen is not particularly efficient, but I suppose going forward parking here in DT KC will go smoothly

November 4, 2023
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Reply from Parking.com - 1401 OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Parking for two hours ($30+) was more…

Parking for two hours ($30+) was more expensive than parking for the event ($25). I was only in the lot for 10 minutes.. walked wife and daughter to venue.. then left.. was not able to contact a human being to see about refund. Ridiculous amount of money for ensuring my family was safe!

October 25, 2023
Rated 1 out of 5 stars
Parking.com - 1401 OAK logo

Reply from Parking.com - 1401 OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Really unsafe

Really unsafe, no security booth or person, my car got broken in, and stole my sunglasses, and my sister sunglasses he was visiting from California, my iPad, my phone chargers, and my my coins, kids tablet got stolen as well, and that’s what I could tell right now.

October 21, 2023
Rated 5 out of 5 stars

Loved it

1/3 of the price of those nearby and still in a decent area. Simple process, didn’t have to do anything but put the pass on the dash and park the car. Would definitely use this again!

September 20, 2023
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Reply from Parking.com - 1401 OAK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

It was easy to get in and out

It was easy to get in and out, was close to my event, and I like that it was linked to my license plate.

The lot could have been labeled better. Still not 100% sure I was in the exact lot that was named on my pass.

September 16, 2023
Parking.com - 1401 OAK logo

Reply from Parking.com - 1401 OAK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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