Parking.com - 15 BANK LOT Reviews 55

TrustScore 3 out of 5

2.9

25 Bank street, 10606 White Plains, NY, US


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Rated 4 out of 5 stars

Fairly straightforward, but extending should be easier. I did not have easy access to cc info when needed. Only wanted to add some time to the parking and the cc payment stuff was already submitted... See more

Company replied

Rated 1 out of 5 stars

Terrible app. Took almost 10 minutes to get registration to and payment to actually work. This is exactly what happens when there is no alternative choice of ways to pay. If I had a choice, I would... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 25 Bank street, 10606, White Plains, NY, United States

  • (800)836-6666

2.9

Average

TrustScore 3 out of 5

55 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bank St White Plains is always bad…

Bank St White Plains is always bad parking. I cringe every time I go to my family’s. Tiny spots and an hourly rate that is 300% more than any other spot in White Plains. Lastly, who knows if you actually need to pay in this location. I’ve never seen a ticket.

February 14, 2025
Rated 1 out of 5 stars

Over priced basically $5 for 15 minutes…

Over priced basically $5 for 15 minutes parking? cra cra

August 14, 2024
Parking.com - 15 BANK LOT logo

Reply from Parking.com - 15 BANK LOT

We understand your frustration with the parking rates. We strive to provide convenient parking options for our customers, and we appreciate your feedback as we continue to evaluate our pricing structure.

Thank you,
Parking.com

Rated 3 out of 5 stars

It was extremely expensive

It was extremely expensive!
14 dollars for two hours ?!?

July 20, 2024
Parking.com - 15 BANK LOT logo

Reply from Parking.com - 15 BANK LOT

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Seamless operation

Seamless operation. Great improvement.

March 12, 2024
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Reply from Parking.com - 15 BANK LOT

Thank you for your review, Gerard. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Fairly straightforward

Fairly straightforward, but extending should be easier. I did not have easy access to cc info when needed. Only wanted to add some time to the parking and the cc payment stuff was already submitted!

February 28, 2024
Parking.com - 15 BANK LOT logo

Reply from Parking.com - 15 BANK LOT

Thank you for your review, John. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

Keep paying for extra time a keep…

Keep paying for extra time a keep getting parking tickets and having to waste my time fighting them. Completely awful system

February 21, 2024
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Reply from Parking.com - 15 BANK LOT

Thank you for your review and for letting us know. We will share this with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

soooooooo expensive!

February 22, 2024
Parking.com - 15 BANK LOT logo

Reply from Parking.com - 15 BANK LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

You are the worst parking lot I've ever…

You are the worst parking lot I've ever used. It took me about 15 minutes to get your app to work. When I scanned the code it kept on rejecting my submissions. The app crashed a few times and wouldn't accept a valid credit card that I used before and after my transaction with you. It said my CVV code was invalid, then wouldn't even accept my credit card at your adjacent facility where I parked indoors. If there was any on street parking within a mile I'd rather walk than use you again

January 14, 2024
Parking.com - 15 BANK LOT logo

Reply from Parking.com - 15 BANK LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible app

Terrible app. Took almost 10 minutes to get registration to and payment to actually work. This is exactly what happens when there is no alternative choice of ways to pay. If I had a choice, I would never use parking.com again. But unfortunately I fear they'll keep cutting deals with cities and other parking owners who only care about their bottom line and don't care about user experience.

November 24, 2023
Parking.com - 15 BANK LOT logo

Reply from Parking.com - 15 BANK LOT

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Well lit parking

It was easy to make payments. Place vas clean and felt save. It was well lit.

October 31, 2023
Parking.com - 15 BANK LOT logo

Reply from Parking.com - 15 BANK LOT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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