The parking was easy to find based on the directions given in the instructions. Fairly easy to access via the elevators.
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The ticket on my app did not give me access to leave so I had to talk to the support line for 10 minutes just to get out without being charged again
The service was terrible, I would never use it. In my reservation they gave me two addresses, I went both ways and there was nowhere to park, I called customer service and they never answered. Of cour... See more
Company replied
Clean, safe, easy to navigate once inside. Was difficult to locate as the actual address is not posted outside
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
323 W Lake St., 60606, Chicago, IL, United States
- (312)332-3276
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Hasn’t replied to negative reviews
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Reply from Parking.com - 191 N WACKER DRIVE
Parking.com is consistently on point! in…
Parking.com is consistently on point in giving thorough and up-to-date information about parking garages. The website is easy to follow and makes making reservations easy.

Reply from Parking.com - 191 N WACKER DRIVE
Whenever I drive to Chicago!
Makes parking in Chicago a breeze, and such a better rate than a hotel.

Reply from Parking.com - 191 N WACKER DRIVE
Paid and couldn’t arrive before the…
Paid and couldn’t arrive before the entrance time. Ended up paying $15 plus $23 for a day.

Reply from Parking.com - 191 N WACKER DRIVE
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