Parking.com - 2 WASHINGTON SQUARE VILLAGE Reviews 39

TrustScore 4 out of 5

4.2

3 WASHINGTON SQUARE VILLAGE, 10012 New York, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The location is perfect when needing parking at NYU. The valet staff was friendly and punctual. However, we strongly advise anyone parking here for the first time to know exactly where to enter - at t... See more

Rated 1 out of 5 stars

The lady attendant was very disrespectful, she gave me the worst attitude when I came without my ticket but my wife had sent me a picture of it because she had it and was far away. I asked her to scan... See more

Company replied

Rated 5 out of 5 stars

GPS had trouble locating the garage. Without a policeman's help, I may never have found it Otherwise, excellent location and safe garage. Attendant kind and thoughtful

Rated 2 out of 5 stars

the service is slow and apparently someone was sitting in my car and running it. I notice the gas was lower and the engine was warm when i picked it up.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 3 WASHINGTON SQUARE VILLAGE, 10012, New York, NY, United States

  • (800)836-6666

4.2

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Parking at NYU

The location is perfect when needing parking at NYU. The valet staff was friendly and punctual. However, we strongly advise anyone parking here for the first time to know exactly where to enter - at the entrance on Bleeker Street with a large #3 above it. It would have helped if an image of the entrance had been provided.

May 8, 2025
Rated 5 out of 5 stars

A pleasure as always

A pleasure as always, I have a brand new Sequoia. They took special care of me. They really are a good bunch of guys never have a problem park there all the time when my granddaughter performs at the bitter end.

October 5, 2024
Rated 5 out of 5 stars

Great value

Great value

August 8, 2024
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great experience with this garage!

We came in from out of state and it took some time for us to get out of the car and put everything in the trunk. They were very patient as a line formed behind us. They were gentle with our car and it took no time for them to get it for us when we were ready to leave. Thanks!

June 22, 2024
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy and hassle free parking my…

It was easy and hassle free parking my vehicle.
Thank you very much to parking.com

June 3, 2024
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

The lady attendant was very…

The lady attendant was very disrespectful, she gave me the worst attitude when I came without my ticket but my wife had sent me a picture of it because she had it and was far away. I asked her to scan it since That’s what they needed and she didn’t even try and told me to do it myself because it won’t work. I did and it scanned with no problems. The bald guy with the tattoos tried to help me and knew which was my car but the girl wasn’t trying to let him help me. Very unhappy with the service

May 24, 2024
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review, Jose. We are very sorry to hear this and will be sharing it with the local management team.

Thank you,
Parking.com

Rated 2 out of 5 stars

the service is slow and apparently…

the service is slow and apparently someone was sitting in my car and running it. I notice the gas was lower and the engine was warm when i picked it up.

December 15, 2023
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review, Norman. We will look into this with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great service

May 20, 2023
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

This is the second time I used…

This is the second time I used Parking.com and both times I was turned away by a full garage. They were quick to refund my money but I still had to spend the time to look for parking. I would say it's a waste of time to us Parking.com. There is no guarantee you will actually be able to park where they say you will.

April 15, 2023
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We are very sorry to hear this. We will look into this with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Hassle-free experience

February 25, 2023
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review, Chris. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Short and sweet

Nice place I like it

January 18, 2023
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review, Michelle. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great location. Great service.

Easy to find. Easy in. Easy out. Friendly people.

December 3, 2022
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for you review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I was charged double using this app…

I was charged double using this app than I would have pain if I just drove into the garage for the night.

August 19, 2022
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Oversize charge

Paid the oversize charge when booking. Then had to pay again at the garage. No one available at parking.com to help resolve the issue.

August 5, 2022
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Paid online

Paid online, but when I got there, they stated they were full and to call parking.com for a refund.

April 18, 2022
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 3 out of 5 stars

The parking lot didn’t exist

The parking lot didn’t exist. There was no parking lot at the address given. So I parked on the street I will be trying to get a refund. They refunded the fee and were reasonable.

February 23, 2022
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Best Rate

The site was easy to manage and after searching other sites, parking.com offered the cheapest rates. Would use again.

January 27, 2022
Parking.com - 2 WASHINGTON SQUARE VILLAGE logo

Reply from Parking.com - 2 WASHINGTON SQUARE VILLAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look