Parking.com - 200 LIBERTY STREET Reviews 228

TrustScore 3.5 out of 5

3.5

219 Albany St., 10280 New York, NY, US


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Rated 1 out of 5 stars

I tried three times to book online and gave up because at checkout the submit button animation just kept spinning. Reserved a spot with ParkWhiz instead only to find that much later Parking.com had... See more

Rated 5 out of 5 stars

The last time I went to the City, I paid $73 for 3 hours of parking. This time was $25 and no stress the day of! It was fantastic to have the opportunity to book parking ahead of time, and the site... See more

Company replied

Rated 2 out of 5 stars

We arrived 15 minutes early for pickup, we were delayed due to wait time for the ticket. The phone was ringing and the driver that got my car went to answer the phone while we waited due to our wait... See more

Company replied

Rated 5 out of 5 stars

This parking garage was very convenient to walking to the Battery Park to be able to catch a ferry to visit statue of liberty & Ellis island. The people that are working there are very helpful, they e... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.5

Average

TrustScore 3.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The fact that I had to go back to the…

The fact that I had to go back to the beginning of the booking to get the barcode you needed to get out of the garage it was like going through an act of congress we sat at the gate for 15 minutes just trying to figure out what to do other than that it was okay hence the 3 stars not 1

April 21, 2025
Rated 1 out of 5 stars

I tried three times to book online and…

I tried three times to book online and gave up because at checkout the submit button animation just kept spinning. Reserved a spot with ParkWhiz instead only to find that much later Parking.com had somehow charged to my credit card. I was able to cancel it though and the charge while still showing as pending has not posted.

April 23, 2025
Rated 5 out of 5 stars

Frequent Parker

I park here everyday and the service is fantastic. I get greeted with a smile when I pick up and drop off. I never have to wait to pick up my car. I use the app and it is flawless! These guys work very hard and are always polite.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

We used the app to save about $10 from the whole day price that the garagh promoted that day. We were late to come bacj in 25 min and we were forced us to pay for additional 2 hours.
We ended up paying $15 more than the whole day price. It is not fair.

February 22, 2025
Rated 5 out of 5 stars

Great experience.

Great experience.
A very clean parking and extremely courteous and helpful staff.
Highly recommended.

November 8, 2024
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Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

It was exceptionally smooth

It was exceptionally smooth. The attendants were very friendly—a good place to park.

October 30, 2024
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Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I was held hostage inside the parking…

I was held hostage inside the parking garage for 45 minutes, because the bar code didn’t work! I paid to enter the garage and the bar code worked to get into the building and the valet to retrieve the car to pick it up, but wouldn’t lift the gate to leave! I will never use a garage that uses parking.com ever again

October 26, 2024
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Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We apreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 2 out of 5 stars

No directions available for pickup

No directions available for pickup. Had to go round the building and through the elevators to get to locked doors. Could be made easier. Scanner was not reading the qr code and the attendant became very rude. I wish i had asked the name of that guy but he should not be working there to ruin the brand and loyal customer base of SP.

September 15, 2024
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Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are very sorry to hear this and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

you booked me a parking spot at 7 am…

you booked me a parking spot at 7 am fully knowing that the area would be shut down by the secret service for the Presidential Visit thus I could not get anywhere near the parking garage.

Amended review , after I posted this the garage contacted me and issued a full refund

September 9, 2024
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Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are not always made aware about street closures but are very sorry that this happened. We will issue a refund.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy parking

September 1, 2024
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Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Courteous Valet

Easy to find, valet was very courteous. Car was returned within 1 minute when we came back.

August 21, 2024
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Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy safe parking

Easy safe parking

August 5, 2024
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Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Clean, but don't show up early

Very clean facility, polite staff. Don't show up early for your reserved time- they won't let you in

July 29, 2024
Parking.com - 200 LIBERTY STREET logo

Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

There where suppose to be a electric…

There where suppose to be a electric charger in the parking lot, but it was not fonctionnal. Add a argument whit the manager and told us the guy at entrence did not work for them….!!!
If we go to another place, we loose the payement. Feel like there was a squam…….do not recomment.

July 27, 2024
Parking.com - 200 LIBERTY STREET logo

Reply from Parking.com - 200 LIBERTY STREET

We understand your frustration with the lack of a functional electric charger and the inconvenience it caused. We strive to provide a seamless experience for our guests and are disappointed to hear that this was not the case. We appreciate you bringing this to our attention and will investigate this matter further.

Thank you,
Parking.com

Rated 5 out of 5 stars

When looking online in advance for parking in New York City really pays off.

I was able to book my parking online in advance; arrived at the 219 Albany Street address in New York City, and after being checked by security, scanned my QR code to access the garage....the process was easy, with no stress as to whether there would be availability in the garage upon arrival (~10AM) and pleasant by all who I interacted with that day.

July 9, 2024
Parking.com - 200 LIBERTY STREET logo

Reply from Parking.com - 200 LIBERTY STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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