Parking.com - 2100 MARKET GARAGEReviews 

19
TrustScore 3.5 out of 5

3.7

375 21ST STREET, 77550 GALVESTON, TX, US


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See what reviewers are saying

Rated 4 out of 5 stars

Reserving the garage parking was easy and ensured we had a spot waiting for us. Thank you! The only issue was figuring out where to scan the code. It was night and the entry was dark. The scan area wa... See more

Company replied

Rated 5 out of 5 stars

This is an updated review based on a very honest and much appreciated response of the company. The customer service department was very quick to respond to and rectify a situation. I appreciate this v... See more

Company replied

Rated 1 out of 5 stars

i printed out the barcode on an 8.5 x 11 page and it did not scan trying to get into the garage. had to take an entry ticket and pay twice for parking. won't make this mistake again.

Company replied

Rated 1 out of 5 stars

Did not work,had to purchase a ticket in order to get into the garage. I then tried to cancel but did not get credit.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 375 21ST STREET, 77550, GALVESTON, TX, United States

  • (409)750-9133

3.7

Average

TrustScore 3.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(19)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Reserving the garage parking was easy…

Reserving the garage parking was easy and ensured we had a spot waiting for us. Thank you! The only issue was figuring out where to scan the code. It was night and the entry was dark. The scan area was not identified with any markings, making it difficult to find. My suggestion would be to add markings that are easily seen day or night to show the location of the scanner.

March 2, 2024
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Barcode Reading No Worky

Barcode reading could never read the code from the phone - two different days

February 9, 2024
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

i printed out the barcode on an 8.5 x…

i printed out the barcode on an 8.5 x 11 page and it did not scan trying to get into the garage. had to take an entry ticket and pay twice for parking. won't make this mistake again.

January 21, 2024
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Help was rude

Help was rude. Lacked any explanation. Directions were unclear

January 1, 2024
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy in, easy out

Good service. Great location in Galveston.

December 3, 2023
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

The registration process was…

The registration process was convenient, check-in was easy and it was at a great price!

November 29, 2023
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Customer Service’s Quick Response

This is an updated review based on a very honest and much appreciated response of the company. The customer service department was very quick to respond to and rectify a situation. I appreciate this very much and have gladly given five stars. We will continue to use the parking garage and recommend it for a safe and easy solution to parking in Galveston. Thank you Parking.com.

November 9, 2023
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 1 out of 5 stars

Card reader wouldn't read my card

Card reader wouldn't read my card. Ticket scanned for $15. I was sent a link to pay and was charged $20.

September 29, 2023
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy to find

Easy to find. Entrance and exit with bar code on phone was simple and fast. Close to the restaurant and the Opera House

March 18, 2023
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Reply from Parking.com - 2100 MARKET GARAGE

Hi, Kent - that's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Did not work,had to purchase a ticket…

Did not work,had to purchase a ticket in order to get into the garage. I then tried to cancel but did not get credit.

March 5, 2023
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Hi, Linda - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 3 out of 5 stars

Parking Garage issue

I like the ease of paying for the parking online, but the parking garage elevators did not work.

February 17, 2023
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Hi, Nadia - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Rated 4 out of 5 stars

The attendant had difficulty getting…

The attendant had difficulty getting the scanner to read my bar code. Had the same difficulty when exiting. Otherwise all went well.

August 2, 2022
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Hi, James - thanks for taking time to write us a review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 5 out of 5 stars

This was the second time we have used…

This was the second time we have used this and both times were good. The location is excellent for the events.

March 3, 2020
Unprompted review
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Will use this service again!

Parking attendant looked at my mobile payment and everything was fine. Finding the location was easy.

February 24, 2020
Unprompted review
Parking.com - 2100 MARKET GARAGE logo

Reply from Parking.com - 2100 MARKET GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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