Parking.com - 2101 SOUTH MICHIGANReviews 

73
TrustScore 3.5 out of 5

3.4

2101 S. Michigan Avenue, 60616 Chicago, IL, US


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Rated 3 out of 5 stars

The experience was decent up until my most recent attempt to purchase a parking pass here in Chicago. I spent the money to purchase the parking pass, but the QR code required to gain entry to the park... See more

Rated 1 out of 5 stars

The scanner did not work to get inside. The scanner did not work to get outside. I had to deal with the help button, which was somebody on the other end telling me to pay money to leave.

Rated 5 out of 5 stars

Easy garage to get too, close to our hotel with out paying their high parking fee.

Rated 5 out of 5 stars

We parked at 2101 South Michigan to go to a concert. It was easy to access the facility. It was pretty clean. It was difficult to get out because the scanner didn't read our cell phone very well.... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 2101 S. Michigan Avenue, 60616, Chicago, IL, United States

  • (312)475-3204

3.4

Average

TrustScore 3.5 out of 5

73 reviews

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3.4

All reviews

(73)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't use this

The scanner did not work to get inside. The scanner did not work to get outside. I had to deal with the help button, which was somebody on the other end telling me to pay money to leave.

April 4, 2025
Rated 3 out of 5 stars

Solid until it wasn’t

The experience was decent up until my most recent attempt to purchase a parking pass here in Chicago. I spent the money to purchase the parking pass, but the QR code required to gain entry to the parking structure was simply absent. This resulted in me having to buy a physical ticket, essentially paying twice.

April 3, 2025
Rated 1 out of 5 stars

I had a terrible experience with…

I had a terrible experience with Parking.com. When I made my reservation, I selected the correct day, but the system automatically default the arrival time for the evening before although I didn't need to arrive until the morning. I didn't think much of it since the time frame of the reservation was still within the window I needed. However, when I arrived, the QR code didn't work, and the Parking.com representative was extremely rude. Despite seeing that I had paid for the spot and hadn't used it yet, she refused to let me park. I had planned to park there for three days, but I ended up canceling the rest of my reservation.

August 1, 2024
Rated 1 out of 5 stars

Read the fine print! 2101 S Michigan.

There needs to be more clarity upfront as far as parking at this location. We didn't realize there was a one time in and one time out even though we purchased three days. The call center people are very rude and give you a run around. We experienced multiple vehicles having the same issues.

July 4, 2024
Parking.com - 2101 SOUTH MICHIGAN logo

Reply from Parking.com - 2101 SOUTH MICHIGAN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

We parked at 2101 South Michigan to go…

We parked at 2101 South Michigan to go to a concert. It was easy to access the facility. It was pretty clean. It was difficult to get out because the scanner didn't read our cell phone very well. I suggest you print the pass with the barcode. Other than that problem, it was easy.

June 20, 2024
Rated 2 out of 5 stars

In stead of charging for how many…

In stead of charging for how many hours, it charges for 24hrs which isn’t correct. It has overcharged my daughter and myself. We are tenants here @ 2101 S Michigan Avenue. Parking needs to fix this or give us a credit.

June 13, 2024
Parking.com - 2101 SOUTH MICHIGAN logo

Reply from Parking.com - 2101 SOUTH MICHIGAN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

I liked the convenience of paying…

I liked the convenience of paying online and the qwerty codes for access but for some reason mine did not open the gates or doors and I had the one on my mobile and I had printed a copy.

June 3, 2024
Parking.com - 2101 SOUTH MICHIGAN logo

Reply from Parking.com - 2101 SOUTH MICHIGAN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Everything was great

Everything was great, the only critique I have is that the arm of the security bar going into the garage didn't seem to lift all the way and did rub on the top of my car. Leaving was fine

March 28, 2024
Parking.com - 2101 SOUTH MICHIGAN logo

Reply from Parking.com - 2101 SOUTH MICHIGAN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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