Parking.com - 215 EAST 80TH ST Reviews 23

TrustScore 4 out of 5

4.0

215 E 80 St, 10075 New York, NY, US


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See what reviewers are saying

Rated 2 out of 5 stars

Too much time lag whwn compared with SpotHero. Also i mistakenly ended up paying for >24 hrs because the info was not clearly presented. Granted I was driving at the time but this happens when one ca... See more

Company replied

Rated 3 out of 5 stars

The garage attendant had no record of my order and had closed the doors to the garage 30 mins before it was supposed to and wasn't going to let me in. It took 15 mins to convince him to let me park th... See more

Company replied

Rated 5 out of 5 stars

Personable attendant. Clean garage and had my vehicle ready to go at desired time.

Company replied

Rated 1 out of 5 stars

I bought my parking pass online. I purchased “oversized”. I did arrive earlier than my scheduled time, I asked if I could pay the difference and was told no and I would be charged for a super oversize... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.0

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

Very easy. Attendant was welcoming and helpful. Very good price.

October 19, 2023
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review, Joseph. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Personable attendant

Personable attendant. Clean garage and had my vehicle ready to go at desired time.

October 16, 2023
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review, Matt. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Garage had no record

The garage attendant had no record of my order and had closed the doors to the garage 30 mins before it was supposed to and wasn't going to let me in. It took 15 mins to convince him to let me park there, at the end it seems to have worked out ok but very frustrating.

August 18, 2023
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review and for letting us know. We will share this with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to book

Easy to book time, drop the car off and pick up.

February 8, 2023
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review, Erin. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Needs work

Too much time lag whwn compared with SpotHero.
Also i mistakenly ended up paying for >24 hrs because the info was not clearly presented. Granted I was driving at the time but this happens when one can't find parking...

January 2, 2023
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Frustrating experience

When I got to the garage, I was told they were full and that I wouldn’t be able to park there, even though I reserved a spot through parking.com the night before. After a few frustrating minutes, I was allowed to park but was then charged an additional $18 oversized vehicle fee for my Honda Pilot, which seems absolutely ridiculous. Ended up late to my appointment (ironic, because I only booked this garage since it’s closer than my usual place and I wanted to be very on time) so I had to wait a long time to be seen. Overall, not a good experience. The garages and parking.com need to have better communication so this doesn’t happen to customers.

April 6, 2022
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Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you, Parking.com

Rated 5 out of 5 stars

Convenient parking

Convenient parking, but the staff was very helpful and friendly.

September 26, 2021
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Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Some great recent improvements!

They have recently made several improvements tot he app and webiste that makes it easier both for customers and employees to deal with. If they can set it up that you can opt for multiple day purchses at once, instead of having to imput the same info over and over, it would get 5 stars from me!

July 20, 2021
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review, Robert. We will pass this along to the website development team. In addition, you can save time by creating an account on Parking.com. You can do so by visiting https://parking.com/sign-up.

Thank you,
Parking.com

Rated 5 out of 5 stars

Was able to secure a parking pass for…

Was able to secure a parking pass for $18!

April 25, 2021
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Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review! We are glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and efficient and best price in…

Quick and efficient and best price in the area.

April 20, 2021
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review, Victoria. We are glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 2 out of 5 stars

The app does not work

The app does not work, I am not able to log in, and sometimes I have to book and rebook multiple times, each time getting an error message. Then my credit card gets charged multiple times.

November 6, 2020
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review. We are very sorry for your negative experience. We are going to loop in our IT team to get this resolved and reach out to you directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great Service and prices!!!

March 9, 2020
Unprompted review
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review, Barbara. We are glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 4 out of 5 stars

Problem resolved fairly

Though the process took a couple of attempts on my behalf, a problem with a parking reservation was resolved as I had requested.

January 17, 2020
Unprompted review
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review DZ. We are glad everything was resolved and you enjoyed your stay. We look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 1 out of 5 stars

Go some place else!

I bought my parking pass online. I purchased “oversized”. I did arrive earlier than my scheduled time, I asked if I could pay the difference and was told no and I would be charged for a super oversize ( I have a Tahoe). The attendant was obnoxious and rude....long story short, Parked two buildings away and paid less...$20.00 less to be exact...

December 26, 2019
Unprompted review
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review, Patty. We appreciate your feedback and have passed it along to the local management team. Someone will reach out to you to learn more.

Thank you,
Parking.com

Rated 5 out of 5 stars

Absolutely no problems coming in

Absolutely no problems coming in, getting checked in and out. Very friendly attendant.

December 10, 2019
Unprompted review
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review, Peter. We are glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 4 out of 5 stars

Pleasant experience

Originally did a 1 star review because I came home upset the parking lot wouldn't accept my voucher. Parking.com immediately contacted me and refunded my money within 3 days. It appears that the parking lot attendant was not properly trained. I don't think I can fault Parking.com for this. I'll certainly try them again. If attendant had been properly trained it'd be 5 stars..........

May 19, 2019
Unprompted review
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review,

We're going to go ahead and send you an email to get to the bottom of this issue.

Thank you,

Parking.com

Rated 5 out of 5 stars

They took my car quickly

They took my car quickly, had my record or having pre-paid, returned my car undamaged fairly quickly, and we friendly throughout. Plus I paid half by pre-paying!

May 14, 2019
Unprompted review
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review Linda,

We're glad you enjoyed your stay with us!

Parking.com

Rated 5 out of 5 stars

Great location for me

Great location for me. Friendly service.

December 9, 2018
Unprompted review
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review Elaine! We're glad you enjoyed your stay with us and found the service to be friendly!

Parking.com

Rated 5 out of 5 stars

so easy to use it saved me money

so easy to use it saved me money and time ,adjacent to my drs office and it was almost no wait time . Will be using this again . a relief to not have to search for street parking or pay too much for a short stay .

December 6, 2018
Unprompted review
Parking.com - 215 EAST 80TH ST logo

Reply from Parking.com - 215 EAST 80TH ST

Thank you for your review Susan,

We're glad you enjoyed your stay with us and we could make your stay less stressful!

Parking.com

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