Parking.com - 220 W ILLINOIS Reviews 39

TrustScore 4 out of 5

4.0

220 West Illinois, 60654 Chicago, IL, US


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See what reviewers are saying

Rated 3 out of 5 stars

There were bugs on the app that we couldn’t get the ticket. So that was not ideal. Make sure you have your order number and call customer service. Try to call ahead of time before leaving. You may or... See more

Rated 1 out of 5 stars

QR code wouldn’t scan at the gate and no one answered the call box. I was waiting in a tight alley (never mentioned alley entrance when I booked) and finally had to back out. Went to another garage an... See more

Company replied

Rated 4 out of 5 stars

I had no issues -only that the parking spaces are too narrow and super difficult for any size person to get out of their vehicle with out sucking in their gut. This is why I gave 4 stars.

Company replied

Rated 5 out of 5 stars

I use this parking place on workdays, it's indoor and convenient. Always find an empty spot with enough space.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 220 West Illinois, 60654, Chicago, IL, United States

  • (312)431-2811

4.0

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good Parking

I use this parking place on workdays, it's indoor and convenient. Always find an empty spot with enough space.

February 5, 2025
Rated 1 out of 5 stars

It didn't work

It didn't work. I did everything based on the on instructions and got charged $104.00. Plus my parking.com fee. Very very upsetting. You need a call number

July 28, 2024
Rated 5 out of 5 stars

Easy

Easy, well priced, and great location

May 29, 2024
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

When exiting the garage the bar code…

When exiting the garage the bar code did not scan and I had to call by the box and provide all my information before I could exit the garage.

May 3, 2024
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Nevee again

Scan did not work and ended up paying 32.90 plots your 12..00 charge for parking. Will never use your service again

April 23, 2024
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great parking

Great parking! A little tight to drive into with a large size car though. Plenty of parking spaces.

March 16, 2024
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Perfect for our needs

Perfect for our needs. Entrance/exit a little tight if you have a larger vehicle

March 23, 2024
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

There were bugs on the app that we…

There were bugs on the app that we couldn’t get the ticket. So that was not ideal. Make sure you have your order number and call customer service. Try to call ahead of time before leaving. You may or may not get a hold of them right away depending how busy the lines are. I recommend booking an extra hour from expected leave time. Thankfully their customer service was helpful and assured that I was ok (no charges).

February 18, 2024
Rated 5 out of 5 stars

Everything worked as I'd hoped

Everything worked as I'd hoped. The best price compared to all the other apps. Easy and simple.

January 18, 2024
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

I had no issues -only that the parking…

I had no issues -only that the parking spaces are too narrow and super difficult for any size person to get out of their vehicle with out sucking in their gut. This is why I gave 4 stars.

August 20, 2023
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Unscannable/alley entrance

QR code wouldn’t scan at the gate and no one answered the call box. I was waiting in a tight alley (never mentioned alley entrance when I booked) and finally had to back out. Went to another garage and never got $$ back from this one.

August 14, 2023
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Never again

We parked 2 cars and instead of the $25 each, I ended up payin $100 extra to get my car out because the parking did not reconfinez my we code. Never again

August 1, 2023
Parking.com - 220 W ILLINOIS logo

Reply from Parking.com - 220 W ILLINOIS

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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