There were bugs on the app that we couldn’t get the ticket. So that was not ideal. Make sure you have your order number and call customer service. Try to call ahead of time before leaving. You may or... See more
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QR code wouldn’t scan at the gate and no one answered the call box. I was waiting in a tight alley (never mentioned alley entrance when I booked) and finally had to back out. Went to another garage an... See more
Company replied
I had no issues -only that the parking spaces are too narrow and super difficult for any size person to get out of their vehicle with out sucking in their gut. This is why I gave 4 stars.
Company replied
I use this parking place on workdays, it's indoor and convenient. Always find an empty spot with enough space.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
220 West Illinois, 60654, Chicago, IL, United States
- (312)431-2811
Asks customers to review
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Hasn’t replied to negative reviews
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Great service and cheap price…
Great service and cheap price convenient all good thanks
Good Parking
I use this parking place on workdays, it's indoor and convenient. Always find an empty spot with enough space.
The app is a great working and the best…
The app is a great working and the best rates.
Good parking covered spot and safe.
Secure location
Reservation was ready. Passing was ready to find. The location was secure.
It didn't work
It didn't work. I did everything based on the on instructions and got charged $104.00. Plus my parking.com fee. Very very upsetting. You need a call number
When exiting the garage the bar code…
When exiting the garage the bar code did not scan and I had to call by the box and provide all my information before I could exit the garage.

Reply from Parking.com - 220 W ILLINOIS
Nevee again
Scan did not work and ended up paying 32.90 plots your 12..00 charge for parking. Will never use your service again

Reply from Parking.com - 220 W ILLINOIS
Great parking
Great parking! A little tight to drive into with a large size car though. Plenty of parking spaces.

Reply from Parking.com - 220 W ILLINOIS
Perfect for our needs
Perfect for our needs. Entrance/exit a little tight if you have a larger vehicle

Reply from Parking.com - 220 W ILLINOIS
There were bugs on the app that we…
There were bugs on the app that we couldn’t get the ticket. So that was not ideal. Make sure you have your order number and call customer service. Try to call ahead of time before leaving. You may or may not get a hold of them right away depending how busy the lines are. I recommend booking an extra hour from expected leave time. Thankfully their customer service was helpful and assured that I was ok (no charges).
Everything worked as I'd hoped
Everything worked as I'd hoped. The best price compared to all the other apps. Easy and simple.

Reply from Parking.com - 220 W ILLINOIS
The garage was very convenient
The garage was very convenient. Loved being able to paid upfront for our complete stay. The garage felt very safe. We would plan to stay again
I had no issues -only that the parking…
I had no issues -only that the parking spaces are too narrow and super difficult for any size person to get out of their vehicle with out sucking in their gut. This is why I gave 4 stars.

Reply from Parking.com - 220 W ILLINOIS
Unscannable/alley entrance
QR code wouldn’t scan at the gate and no one answered the call box. I was waiting in a tight alley (never mentioned alley entrance when I booked) and finally had to back out. Went to another garage and never got $$ back from this one.

Reply from Parking.com - 220 W ILLINOIS
Never again
We parked 2 cars and instead of the $25 each, I ended up payin $100 extra to get my car out because the parking did not reconfinez my we code. Never again

Reply from Parking.com - 220 W ILLINOIS
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