It was easy to use the Android app to pay for parking ahead of time. (Unfortunately, my son's attempt to use his PayPal account and credit card to pay failed when he tried on his phone. This shoul... See more
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There was no way for me to go in. The assistance button didn't work so i couldn't give my reservation number. I sent and email to support but haven't gotten a response back. I lost $15
Company replied
Parking.com was easy to use. The only negative (and it's relatively minor) was that upon leaving the garage it was not possible to scan our code to get out, so we had to go through the parking attenda... See more
Company replied
Couldn’t get out of the lot and had to pay twice. Tried and tried and tried to call the parking garage and the customer service no answer. Left messages and no calls back. DO NOT USE!!!
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2515 N. Clark St., 60614, Chicago, IL, United States
- (312)227-8408
3.5
Average
6 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Easy to use app, minor confusion, great support
It was easy to use the Android app to pay for parking ahead of time. (Unfortunately, my son's attempt to use his PayPal account and credit card to pay failed when he tried on his phone. This should probably be investigated since it totally prevented him from using the app.)
It was confusing that the app said to use the barcode displayed on the parking pass when there was no barcode. The app should know there is no barcode and display the instructions for pressing the Assistance button more evident. However, a call to Parking Support quickly clarified the situation.
Also, after creating a parking pass as a guest, I created an account and logged in only to find my parking pass was not associated with my new account. I had to log out to see my parking pass again. It would be nice if the parking pass was automatically added to my new account.
May 6, 2023
Bad experience
There was no way for me to go in. The assistance button didn't work so i couldn't give my reservation number. I sent and email to support but haven't gotten a response back. I lost $15
February 26, 2023
Reply from Parking.com - 2515 N CLARK
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Stumbled onto this app and found a…
Stumbled onto this app and found a great parking garage three blocks from my sons apartment at a VERY affordable overnight rate in Chicago.
February 7, 2022
Reply from Parking.com - 2515 N CLARK
Thank you for your review. We're glad you enjoyed your stay with us!
I quickly found a spot and it was easy…
I quickly found a spot and it was easy to get down and out to the street.
January 18, 2022
Reply from Parking.com - 2515 N CLARK
Thank you for your review. We're glad you enjoyed your stay with us!
Thank you,
SP+
Couldn’t get out of the lot and had to…
Couldn’t get out of the lot and had to pay twice. Tried and tried and tried to call the parking garage and the customer service no answer. Left messages and no calls back. DO NOT USE!!!
June 9, 2021
Parking.com was easy to use, but not fully automated
Parking.com was easy to use. The only negative (and it's relatively minor) was that upon leaving the garage it was not possible to scan our code to get out, so we had to go through the parking attendant, and she, at first, didn't seem to know about parking.com. It took a bit to process to get out (not to mention in these times needing to interact with someone, albeit with masks).
July 8, 2020
Unprompted review
Reply from Parking.com - 2515 N CLARK
Thank you for the review, Kirk. We appreciate the feedback and we look forward to you parking with us in the future.
Thank you,
Parking.com
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