Parking.com - 28 10TH AVENUE Reviews 20

TrustScore 4 out of 5

3.8

480 W. 13th St, 10011 New York, NY, US


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See what reviewers are saying

Rated 1 out of 5 stars

Even though our Subaru measures barely over the 181 inches that lot defined as "oversize" and paid the extra $15, your attendant claimed I had only paid the base $65 rate. He argued this for 10... See more

Company replied

Rated 4 out of 5 stars

It’s outside parking but we didn’t feel worried or anything. The attendant was cool with us. I would give it a 5 star if it was indoors. Also what I don’t like is that we had to book it online but... See more

Company replied

Rated 1 out of 5 stars

When i arrived at the parking lot at the time allotted i was informed by the attendant that the lot was full and she could not assist. I showed her my reservation and she said there’s no where for you... See more

Company replied

Rated 5 out of 5 stars

Great location (right across from Little Island and around the corner from The Standard Grill), low price, easy access.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.8

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

easy parking

easy parking, paying

September 18, 2024
Parking.com - 28 10TH AVENUE logo

Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great location!

Great location (right across from Little Island and around the corner from The Standard Grill), low price, easy access.

September 10, 2024
Parking.com - 28 10TH AVENUE logo

Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great price.

Great price.. 🌟🌟🌟🌟🌟 Great parking Locations🌟🌟🌟

July 20, 2024
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

If I could rate zero stars I would

If I could rate zero stars I would. Your support is horrible. Could not get assistance with a simple issue of resending a confirmation.

June 18, 2024
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great service

May 8, 2024
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

All good

Easy , convenient. Capable attendant

February 23, 2024
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

The lot is very small and when it was…

The lot is very small and when it was time for us to go our car was blocked in by two other cars. We were standing in the cold until we were able to get the keys. Then it took us about 25 minutes to get out.

February 16, 2024
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review, Mary. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Worst experience

November 24, 2023
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review, Alejandro. We are very sorry to hear this and will share it with the local management team. You can also reach out to us directly at RMMnewyork@spplus.com.

Thank you,
Parking.com

Rated 4 out of 5 stars

It’s outside parking but wasn’t bad

It’s outside parking but we didn’t feel worried or anything. The attendant was cool with us. I would give it a 5 star if it was indoors. Also what I don’t like is that we had to book it online but then at the end of the night the attendant was going to charge us and I think it was going to be less. Except that I had already paid online for more hours than we actually used. Eh …it is what it is in NYC. We would use this lot again.

September 7, 2023
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are glad everything worked out and appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible experience

When i arrived at the parking lot at the time allotted i was informed by the attendant that the lot was full and she could not assist. I showed her my reservation and she said there’s no where for you to park and I wouldn’t receive a refund though i was on time for my reservation. Due to this issue i was late for my show.

July 1, 2023
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible experience

Terrible experience. I would never use them again. Reservation failed to show up in parking lot’s system. After a 30 minute call to customer service I was able to process a refund.

May 1, 2023
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We will look into this with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible...

I got to the parking lot and was told I cannot park because the lot was full. Was told to contact parking about refund. Still have not gotten a respond. I will be following up with my credit card to dispute.

February 26, 2023
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Even though our Subaru measures barely…

Even though our Subaru measures barely over the 181 inches that lot defined as "oversize" and paid the extra $15, your attendant claimed I had only paid the base $65 rate. He argued this for 10 minutes after I'd explained to him, and shown him the email receipt.

He also seemed to feign not speaking enough English to have the conversation, I think hoping we'd pay the extra 15 a second time. I explained in Spanish, and he didn't have the courtesy to thank me for switching languages.

We had to stand out in 30 degree windy cold for 15 minutes until he finally called some supervisor and returned our keys.

I'm beyond angry that this happened, whether your systems are so poorly done that he had the wrong information, or he was trying to hold us up for an extra $15, I don't care. Either way, y'all messed up in a way that shouldn't have happened.

February 25, 2023
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Reply from Parking.com - 28 10TH AVENUE

Hi - thank you for your review. We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 4 out of 5 stars

Ease and Location!

Simple, easy and great price for the area!

January 28, 2023
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review, James. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

The person working in the parking spot…

The person working in the parking spot was very slow and unprofessional. Wasted a lot of time at the parking spot due to overall unprofessional behaviors by him.

January 6, 2023
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I went to the lot and was told there…

I went to the lot and was told there was no room even though there looked like there was. I was told get a refund. We were late to the show. Very disappointed

How do I get my money Back

November 10, 2022
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Reply from Parking.com - 28 10TH AVENUE

Thank you for your review. We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

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