Parking.com - 320 CHURCH STREETReviews 

53
TrustScore 2 out of 5

1.8

320 Church Street, 30030 Decatur, GA, US


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Rated 5 out of 5 stars

Made the reservation and ended up taking a different vehicle than what I had reserved for. Since they use the license plate to monitor reservations I was concerned. Tried to update it on their site... See more

Company replied

Rated 3 out of 5 stars

I think overall the app does well to make the process smooth and simple... HOWEVER there is a major problem in the app in my opinion. There is a very small link that is very easy to miss that you clic... See more

Company replied

Rated 1 out of 5 stars

Cost of one hour of parking was 25 dollars same as three hours of parking. There should be an all day option. Overall cost to park is ridiculous

Rated 3 out of 5 stars

Expensive, small lot, small parking space and hard to park. Parking lot attendant was not the friendliest and kept making cars move when people tried to park.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 320 Church Street, 30030, Decatur, GA, United States

  • (404)687-9119

1.8

Poor

TrustScore 2 out of 5

53 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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1.8

All reviews

(53)

91 reviews in the last 12 months

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Rated 3 out of 5 stars

The hourly parking rate was too high at Church Street

The hourly parking rate was too high at $8 per hour. Nearby lots are more competitive.

June 19, 2024
Parking.com - 320 CHURCH STREET logo

Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Too expensive

Too expensive. I will not use again.

June 10, 2024
Parking.com - 320 CHURCH STREET logo

Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Expensive and underwhelming

Holy crap the price for parking in Atlanta. $13 for any time between 30 minutes and 4 hours. Who has this mysterious money and why do you think it is appropriate to charge these fees. Take your capitalistic monopoly somewhere else!

May 28, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

$12.50 an hour seems a bit steep

The price seemed a bit high

May 12, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

$$$$

I paid $16.50 to park for 1 hour

May 8, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Parking Experience

Expensive, small lot, small parking space and hard to park. Parking lot attendant was not the friendliest and kept making cars move when people tried to park.

May 3, 2024
Parking.com - 320 CHURCH STREET logo

Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Belligerent attendant falsely ticketed my car

I paid to park using the website. I paid for 1.5 hours of parking, but returned to my car less than a hour later. When I returned to my car, I found a ticket on my windshield for failure to pay. There was an attendant in the lot, so I went to him to show him my email receipt proving that I had paid the parking fee. He was belligerent and argumentative. He kept claiming to have seen me park and leave without paying. He was adamant and refused to listen to me. I was finally able to get him to compare the time stamp on my email receipt (2:14 pm) and compare it the time stamp on the ticket he had given me (2:35 pm). Clearly he had ticketed me without bothering to check the payment system to see if I had paid. Rather than admit his mistake, he simply took the ticket from me and said I could leave; he claimed he was just taking back the ticket as a favor to me. I have never had such an unpleasant interaction as I had with this man. He repeatedly accused me of trying to deceive and lie. A very unpleasant experience. And I am still not confident that he actually voided the ticket.

May 3, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars
Parking.com - 320 CHURCH STREET logo

Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

$25 for 2 hours in Decatur is…

$25 for 2 hours in Decatur is unreasonable. We were in 2 cars because my daughter was in the Decatur Civic Choir and we had to come from work to see her sing. $50! More than our dinner at Ponko cost!

May 5, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

the number to text payment was not in service

The number to text payment was not in service. Did not want to, but had to, use QR reader to pay for parking.

April 29, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

$15 for 30 minutes!!

It was 15$ to park in this parking lot for 30 minutes. What kinda high way robbery is that. This makes absolutely no sense!

April 11, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars
Parking.com - 320 CHURCH STREET logo

Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Paid fir parking but we received a citation

Paid for 2 hours of parking but returned to car with a citation on my windshield. Although it wasn’t problematic getting it resolved I should not have received the citation at all.

April 12, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Clumsy system

Clumsy system. No information in advance if extending parking time is available. Need to have zone #s for easy access.

March 27, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

I was charged twice on Sunday

I was charged twice on Sunday, March 24, for the same time and place.

March 24, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 1 out of 5 stars

Clunky user experience

Clunky user experience. Doesn’t allow you to pay quickly using Apple Wallet.

March 23, 2024
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Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

The parking was incredibly expensive

The parking was incredibly expensive, but there were no reasonable alternatives, which is no doubt why they charge so much.

March 9, 2024
Parking.com - 320 CHURCH STREET logo

Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

$25+/hr??? Price gouging!

$25+/hr? Price gouging at best and not displaying pricing before you park!

March 16, 2024
Parking.com - 320 CHURCH STREET logo

Reply from Parking.com - 320 CHURCH STREET

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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