I lost my parking ticket. It took a long time to straighten out. Cars behind me were incensed having to wait. After the long procedure, I paid $45 immediately. There should be warning re lost ticket... See more
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Lost ticket. Attendant took info and sent me info to pay parking.
The issue I had with parking was very poorly handled by the employees. I had two different employees attempting to help me exit the parking garage after placing my ticket into the wrong slot I had th... See more
Unpleasant experience. Both attendants using machine phone (male)!and at the ticket gate (woman) were unable to understand. Heavy accents were very frustrating to understand instructions and to commun... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
630 Pohukaina St., 96813, Honolulu, HI, United States
- (808)798-0144
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I lost my parking ticket
I lost my parking ticket. It took a long time to straighten out. Cars behind me were incensed having to wait. After the long procedure, I paid $45 immediately. There should be warning re lost tickets.
Poorly Handled
The issue I had with parking was very poorly handled by the employees. I had two different employees attempting to help me exit the parking garage after placing my ticket into the wrong slot I had them on the intercom and both of them disappeared in the middle of the conversation leaving me stranded with the traffic building up behind me and no way to exit. To leave someone stranded in a situation like that is totally inexcusable and should have never happened they should have seen the situation through where I'd be able to exit the garage without making repeated attempts to contact someone for help.
The payment machine did not work…
The payment machine did not work despite my following the on screen instructions. The help lady was difficult to understand.
Horrible customer service
Unpleasant experience
Unpleasant experience. Both attendants using machine phone (male)!and at the ticket gate (woman) were unable to understand. Heavy accents were very frustrating to understand instructions and to communicate holding up traffic lines to exit parking lot.
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