The attendants on duty during my parking time there were great, & should be commended for their helpful customer service! I WILL park there again when in downtown Washington, DC.
Company replied
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See what reviewers are saying
Garage has an early bird special, got charged full price on checkout plus a service fee, should’ve just got a ticket at the dispenser, what a rip off. Ended up having to pay $24.99 instead of $14 if I... See more
Company replied
Terrible. The parking garage I used harassed me for 15 minutes saying they did not know anything about my reservation. This was after I had parked and ready to leave the next day. Be cautious about bo... See more
Company replied
Parking was fine, but attendant was annoyed that I didn't have the order printed out. At no point in the process was it communicated to me that I needed a hard copy.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
501 3rd St. NW, 20001, Washington, DC, United States
- (202)496-4200
3.9
Great
9 reviews
Hasn’t replied to negative reviews
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The attendants on duty during my…
The attendants on duty during my parking time there were great, & should be commended for their helpful customer service! I WILL park there again when in downtown Washington, DC.
June 21, 2023
Reply from Parking.com - 501 3RD STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Early bird special not honored
Garage has an early bird special, got charged full price on checkout plus a service fee, should’ve just got a ticket at the dispenser, what a rip off. Ended up having to pay $24.99 instead of $14 if I just hit the button for a ticket. Update: parking.com issued a refund, hopefully the early bird special not being honored was just a glitch that was corrected. Over all, using parking.com was convenient and worked well. Only thing that I didn’t like was the fact that there was an additional service fee of $0.99. I was in a hurry when I was pulling into the garage so I don’t know if any of the signage mentioned a service fee, and I don’t remember seeing anything about it when I was entering my cc info, though I’m sure it was probably in the terms and conditions that no one ever reads. If I was aware of the service fee ahead of time, I probably wouldn’t mind paying 99 cents for the extra convenience, but I disagree with a service fee. I don’t know hope the industry works but I feel like doing everything through text and website is much more convenient for the parking company, less equipment to maintain, no restocking paper tickets in the machine, etc… Updating stars from 1 to 4.
October 31, 2022
Reply from Parking.com - 501 3RD STREET
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
I got overcharged for my parking fee &…
I got overcharged for my parking fee & have still not received a refund
July 24, 2022
Reply from Parking.com - 501 3RD STREET
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
The spot was easy to find and the…
The spot was easy to find and the payment process was flawless.
June 15, 2022
Reply from Parking.com - 501 3RD STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - 501 3RD STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Best way to park
Best way to park, having a reservation and just driving up to your spot
February 7, 2022
Reply from Parking.com - 501 3RD STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Parking was fine
Parking was fine, but attendant was annoyed that I didn't have the order printed out. At no point in the process was it communicated to me that I needed a hard copy.
October 21, 2021
Reply from Parking.com - 501 3RD STREET
Thank you for your review. We are very sorry to hear this and will be sure to pass this along to the local management team.
Thank you,
Parking.com
Reply from Parking.com - 501 3RD STREET
Thank you for your review Francisco,
We're glad to hear you enjoyed your stay with us.
Parking.com
Terrible communication to parking garage
Terrible. The parking garage I used harassed me for 15 minutes saying they did not know anything about my reservation. This was after I had parked and ready to leave the next day. Be cautious about booking parking spots online and whether or not the parking garage is educated enough to understand the process. Will not do it again.
July 6, 2019
Unprompted review
Reply from Parking.com - 501 3RD STREET
Hi Kyle,
Thank you for your review. We're sorry you had a negative experience during your stay with us. We'd like to hear more about how we can improve. Can you email us at RMMAtlantic@spplus.com so we can get you in touch with the local management team?
Thank you,
Parking.com
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