Had a violation notice for not using the correct license plate number on the app. Got customer service on phone, very cordial, friendly and extremely helpful. Didn't get her name but she was excellen... See more
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It was my first time using parking.com. I was not familiar with the process of paying. The parking attendant was very helpful annd patient. Otherwise I most likely would’ve found another lot to park.
On a baseball gameday, there was no signage or direction or anyone collecting money. I was hesitant to park at first, because that lot typically has an attendant on gamedays...as every other lot in t... See more
I don't mind paying for parking using an automated system, but your system really needs work far as the customer experience is concerned. If it takes me more than 2 minutes to pay that is too long.... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
700-718 S 7th St, 63102, St. Louis, MO, United States
- (602)510-5569
3.6
Average
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Tough to see entrance
March 27, 2025
Easy to use.
August 27, 2024
Terrible app and workflow
Terrible app and workflow. How does one remove credit info etc. Stop selling off my information.
August 28, 2024
Too difficult, jus BAD
Too difficult
System cumbersome
No lot attendant as required by Dt. Louis city ordnance
Will avoid using this lot and system in future
August 28, 2024
It was a great spot for a short walk to…
It was a great spot for a short walk to the stadium but every other lot offers a free drink with your paid parking. For that only, I deducted a star. Great placement
August 18, 2024
Easy payment.
August 22, 2024
Trying to pay for parking is…ridiculous
Trying to pay for parking is ridiculous. It is too involved and takes too much time. In previous years there was an attendant that took the payment. You need to bring this back. I wonder how many people don't even pay.
July 29, 2024
It was very easy to pay and it was…
It was very easy to pay and it was course to the stadium..hassle free
August 18, 2024
They helped me with a mistake I made
They helped me with a mistake I made. I showed them the honest mistake and they rectified the situation.
July 31, 2024
Violation notice
Had a violation notice for not using the correct license plate number on the app. Got customer service on phone, very cordial, friendly and extremely helpful. Didn't get her name but she was excellent. Went to website, a bit hard to follow, but put in details and got a quick reversal on the violation. Well done and thank you. Gives me confidence in your operation and the way you do business.
August 8, 2024
Tried to buy just an hour more and it…
Tried to buy just an hour more and it wanted me to pay the $30.99 full amount again. No cheaper rate for just one more hour
July 30, 2024
Easy and fast
July 30, 2024
Sign says $30 parking…cost over $60
Sign says $30 parking what it doesn’t say is it’s just for a small amount of time! Ended up costing over $60 to go to a game
July 27, 2024
Reply from Parking.com - 7TH & CERRE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
No Mention of a Fee to Use This Service
I was not pleased to find out after I signed on to the payment app that there was a fee for the process. I did not see any mention of the fee posted.
July 13, 2024
Reply from Parking.com - 7TH & CERRE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
I felt like to process to pay for our…
I felt like to process to pay for our parking was difficult. It took about 15 minutes and there were three others with the same issues. We never knew if our vehicle would be in the lot when the games was over. Very unclear.
July 12, 2024
Reply from Parking.com - 7TH & CERRE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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