Prepaid for a concert at Capital One Center, but the entrance was not where it was listed on my gps, so it ended up being VERY hard to find, but once I was able to find it parking was easy and safe. T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They don’t tell you this online but make sure if you are booking for more than an hour to alway book for 12 hrs since it’s the same price. In other words, 2-12 hr permits have the same price. The only... See more
Company replied
The location of the International Spy Museum, in Washington DC, on the Parking.com website is wrong. The website had the previous location of the museum (which moved in 2019) and the newer location w... See more
Company replied
So easy to use and great price!
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
901 F St NW, 20006, Washington, DC, United States
- (202)737-0010
3.1
Average
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So easy to use and great price!
February 18, 2025
I paid online before I got to the…
I paid online before I got to the garage. I entered and took a ticket at the gate. When I exited, I scanned the ticket and the machine asked me to pay again and said no access when I scanned the QR code on parking app on phone. had to call for them to lift the gate.
October 10, 2024
Prepaid for a concert at Capital One Arena
Prepaid for a concert at Capital One Center, but the entrance was not where it was listed on my gps, so it ended up being VERY hard to find, but once I was able to find it parking was easy and safe. They also let me in 15 minutes early and didn’t charge me more, which was convenient and nice.
September 18, 2024
Reply from Parking.com - 901 F STREET
We appreciate you taking the time to share your experience. We understand the frustration and we're sorry to hear that you had trouble finding the entrance. Your feedback is valuable to us as we strive to improve the customer experience.
Thank you,
Parking.com
Location of the International Spy Museum is wrong
The location of the International Spy Museum, in Washington DC, on the Parking.com website is wrong. The website had the previous location of the museum (which moved in 2019) and the newer location was over a mile away near L'enfant Plaza. After discovering this we had to walk almost 30 minutes on a hot day and was late to our museum admission time.
Also, when exiting this garage the QR code on the app did not work and I had to call for help.
August 9, 2024
Reply from Parking.com - 901 F STREET
We understand your frustration with the inaccurate location information on our website and the difficulties you encountered with the QR code. We strive to provide accurate and up-to-date information, and we apologize for the inconvenience this caused. We appreciate you bringing this to our attention and will investigate the issue further to ensure it is resolved.
Thank you,
Parking.com
The code did not work
The code did not work. Had to ask for assistance. First they tried to make me pay again. Then after 10 minutes of frustrating discussion, they allowed me to exit.
June 8, 2024
Reply from Parking.com - 901 F STREET
Thank you for your review, Marc. We are very sorry that this happened and will share this with the local management team.
Thank you,
Parking.com
They don’t tell you this online but…
They don’t tell you this online but make sure if you are booking for more than an hour to alway book for 12 hrs since it’s the same price. In other words, 2-12 hr permits have the same price. The only difference is that if you book a 2 hr permit and aren’t back in 2 hrs you get a hefty fee.
May 9, 2024
Reply from Parking.com - 901 F STREET
Thank you for your review, Mark. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.