Parking.com - 910 5TH AVENUE GARAGE Reviews 69

TrustScore 4.5 out of 5

4.6

4 E 72nd St, 10021 New York, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

I made a res and paid $43 for an hour of parking on the app. I never rec'd the promised email confirmation so was unable to prove to the garage that I had already paid. Therefore, the garage charged m... See more

Company replied

Rated 2 out of 5 stars

Staff went out of their way to discourage using the garage. Lied about not having any spaces available and repeatedly tried to get to go to another garage.

Company replied

Rated 1 out of 5 stars

When we arrived lot was full and we were waived away despite having a reservation. Very frustrating. What’s the point of a reservation? So I had to pay for parking twice…

Company replied

Rated 5 out of 5 stars

I always have a little trouble navigating the website. It usually takes me up to 10 minutes to get my location and complete my transaction.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

the parking attendant was great

the parking attendant was great. he was knowledgable about the events going on in the area and helped me with my car when I arrived and when I left.

September 7, 2024
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Very professional

Very professional

September 3, 2024
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

PROFESSIONAL & COURTEOUS

PROFESSIONAL & COURTEOUS
STAFF ! HIGHLY RECOMMENDED.

August 20, 2024
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and the attendants were wonderful.

Easy and the attendants were wonderful.

July 20, 2024
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent service

Easy to find. Good man working there very gracious and responsive. Car well taken care of and ready quickly on time,

June 12, 2024
Rated 5 out of 5 stars

Very easy

No problem with the reservation at all

November 14, 2023
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

PROFESSIONAL RESPECTFUL ATTENDANT AS…

PROFESSIONAL RESPECTFUL ATTENDANT AS ALWAYS ! KUDOS ALL AROUND.

August 1, 2023
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review, Junior. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Very dissatisfied

When we arrived lot was full and we were waived away despite having a reservation. Very frustrating. What’s the point of a reservation? So I had to pay for parking twice…

August 6, 2023
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review, James. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Reserved online.

Reserved online.
Worked just as planned.
And the attendant was very helpful & nice.
In and out-no sweat.

May 25, 2023
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review, Glenn. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Bad staffing

Staff went out of their way to discourage using the garage. Lied about not having any spaces available and repeatedly tried to get to go to another garage.

March 10, 2023
Parking.com - 910 5TH AVENUE GARAGE logo

Reply from Parking.com - 910 5TH AVENUE GARAGE

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

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