Parking.com - ALLEGORY LOT Reviews 41

TrustScore 2.5 out of 5

2.6

937 Parkway, 37738 Gatlinburg, TN, US


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Rated 1 out of 5 stars

When we pulled into the lot to make our payment, the payment was accepted and then the gate would not go up. We looked at the sign when we went to the payment station and it indicated open or we woul... See more

Company replied

Rated 5 out of 5 stars

First time used, I appreciated the emails updating me along the way during my parking usage. Parking through phone with the updates is great.

Company replied

Rated 2 out of 5 stars

I had a validation code that was not asked for until after credit card info entered for payment in full. The request for validation came back much later to the point where I thought that I was not go... See more

Rated 4 out of 5 stars

Easy to use, but unfortunately, we had never used this app before and didn't know we should have scanned when we arrived, not when we were leaving.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

41 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stole our money.

When we pulled into the lot to make our payment, the payment was accepted and then the gate would not go up. We looked at the sign when we went to the payment station and it indicated open or we would not have attempted to pull in. After the gate wouldn't open we then saw the sign had been changed to full. We attempted to get a refund but the machine would not allow it. This happened on June 26, 2024.

May 26, 2024
Parking.com - ALLEGORY LOT logo

Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

The sign on the lot said $15.

The sign on the lot said $15.
But then it actually costs per hour which was not stated before I pulled in.

May 23, 2024
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Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Deceptive Advertising

I parked in your lot clearly marked $15 to park. No other verbiage. Once in and through the app process it came up $22. I specifically chose your lot because of the advertised price. I was late for an event and opted to stay. I ended up paying more than any other lot charged to park. Never again.

May 24, 2024
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Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking

Easy and cheap

May 4, 2024
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Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

App is difficult to use.

App is difficult to use.

April 16, 2024
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Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

First Time Used

First time used, I appreciated the emails updating me along the way during my parking usage. Parking through phone with the updates is great.

April 6, 2024
Parking.com - ALLEGORY LOT logo

Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Double charged

I went there and parked Feb 27 and was only there 45 min paid for a whole hour a d was charged twice.
I won't ever use a non-human parking lot again

February 27, 2024
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Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy app.

It was easy to add the validation code. The app was easy to use!

February 18, 2024
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Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

New experience

Easy to use, but unfortunately, we had never used this app before and didn't know we should have scanned when we arrived, not when we were leaving.

January 21, 2024
Parking.com - ALLEGORY LOT logo

Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Internet is not accessible at this…

Internet is not accessible at this location. Also lot used to be for local restaurants and shopping now time is limited. It is really sad and will limit my using as a local I can find many other places to eat and shop that don't charge 20 bucks for my car to have a 60 dollar meal. Really sad!!

January 14, 2024
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Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Scam artists

No clear description of charges on the signs or in the app. Total set up to swindle money from your customers. Bunko artists. And no one to answer to. Nice little racket you've got there.

January 4, 2024
Rated 3 out of 5 stars

Chared more than was advertised on the sign!

The lot that we parked at had a parking sign with the QR code that showed a cost of $15.00 and we were charged 22.00 for parking. I tried to call customer service and was on hold for at least 15 minutes with no answer.

The parking was not an issue but the cost was an issue!

December 30, 2023
Parking.com - ALLEGORY LOT logo

Reply from Parking.com - ALLEGORY LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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