The iPhone app does not show the current parking session. I can see past sessions, but not the current one. So unless I look at my email confirmation that a session has begun to see when it ends, I ha... See more
Company replied
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See what reviewers are saying
Didn't have any problems, pretty satisfied straight forward and streamlined. I had a issues with people parking in the spots and not paying for them taking up spaces that could be used.
Company replied
I hadn't ever been to the Philadelphia train station before. I was just surprised and happy to find parking right outside the entrance. The instructions were simple and the company's response to you... See more
Company replied
It used to be straightforward, and a little pricey, to park at 30th St. Station. But then you only had to put a couple of quarters in, or, add a dollar at a kiosk. You no longer have that option bec... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
2955 Market St, 19104, Philadelphia, PA, United States
- (215)568-4018
3.9
Great
467 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parking.com - AMTRAK 30th Street Station
We understand your frustration with not receiving a ticket despite payment. We apologize for the inconvenience this has caused. We are committed to providing our customers with a positive experience and will investigate this matter further to ensure it doesn't happen again.
Thank you,
Parking.com
Very Expensive and Tedious
It used to be straightforward, and a little pricey, to park at 30th St. Station. But then you only had to put a couple of quarters in, or, add a dollar at a kiosk. You no longer have that option because there is no kiosk: you have to use the online system. And it can take up to 10 minutes just to get all of the needed information about your car and payment into the app. A real nuisance. And, at the end of it all, you end up paying $3 for a half-hour. It used to seem outrageous at $.25/6 minutes = $1.25 for a half-hour.
The good side of the app is that it gives you a notice when your time is about to run out.
August 23, 2024
Reply from Parking.com - AMTRAK 30th Street Station
We appreciate you taking the time to share your feedback. We understand your frustration with the changes to the parking system at 30th St. Station. We value your input and will take it into consideration as we continue to improve our services.
Thank you,
Parking.com
Didn't have any problems
Didn't have any problems, pretty satisfied straight forward and streamlined. I had a issues with people parking in the spots and not paying for them taking up spaces that could be used.
August 18, 2024
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.
Thank you,
Parking.com
So easy to do
August 25, 2024
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy
Easy, convenient, lots of auto fill, and esp the texts with the option of extending the time
August 22, 2024
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
No way to cancel if you pay wrong time
August 18, 2024
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. For assistance, please reach out to us at customercare@spplus.com.
Thank you,
Parking.com
It takes far too long to pay via credit…
It takes far too long to pay via credit card. NOT USER FRIENDLY.
August 10, 2024
Reply from Parking.com - AMTRAK 30th Street Station
We understand your frustration with the payment process. We appreciate you bringing this to our attention and will use your feedback to improve our services.
Thank you,
Parking.com
I got a ticket because the check out…
I got a ticket because the check out process is confusing. I thought I paid for parking but I didn’t and ended up with a parking ticket.
August 14, 2024
Reply from Parking.com - AMTRAK 30th Street Station
We understand your frustration.We'll look into ways to make our checkout process clearer and more user-friendly. We appreciate you bringing this to our attention. You can also reach out to us directly at customercare@spplus.com.
Thank you,
Parking.com
Cheap app
Cheap app. Too difficult to use. Cannot stop parking to save on parking. When you have a login, it doesn’t remember your car. Hate this app.
August 4, 2024
Reply from Parking.com - AMTRAK 30th Street Station
We understand your frustration with the app's functionality and appreciate you taking the time to share your feedback. We are committed to improving the user experience and will use your feedback to guide our future development efforts.
Thank you,
Parking.com
Curbside
I hadn't ever been to the Philadelphia train station before. I was just surprised and happy to find parking right outside the entrance. The instructions were simple and the company's response to your transaction is quick. Thank you for providing this reasonably priced service.
August 3, 2024
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - AMTRAK 30th Street Station
We appreciate you taking the time to share your feedback. We are committed to improving the user experience and will take your feedback into consideration as we continue to develop the app.
Thank you,
Parking.com
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
iPhone app NOT user friendly
The iPhone app does not show the current parking session. I can see past sessions, but not the current one. So unless I look at my email confirmation that a session has begun to see when it ends, I have no easy way to see the expiration time. There's also no pop-up or notification reminder. It is simply not a user-friendly app. I might even think that it is intentionally designed that way in order to boost parking violations.
July 27, 2024
Reply from Parking.com - AMTRAK 30th Street Station
We understand your frustration with the app's functionality. We strive to provide a user-friendly experience and appreciate you bringing this to our attention. We will take your feedback into consideration as we continue to improve our app.
Thank you,
Parking.com
Not goodNO
NO, I still have not received an answer after 4 Comments. I paid the price - have a receipt, but when I came out of station (30th St. Phila) I had a $25. ticket on my window. I have not paid this. I have a receipt which I sent to you for the $4.99 that I paid online.
My cell is 610-291-0426 - a reply would be appreciated.
July 26, 2024
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. If this has not yet been resolved, please reach out to us at customercare@spplus.com.
Thank you,
Parking.com
Fast and easy to use!
July 26, 2024
Reply from Parking.com - AMTRAK 30th Street Station
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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