Parking.com - AMTRAK CIRA PARKING DECK Reviews 126

TrustScore 3.5 out of 5

3.4

2929 Arch St., 19104 Philadelphia, PA, US


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See what reviewers are saying

Rated 1 out of 5 stars

The website was fine, I booked my parking, and got a receipt. Used the barcode to get into the garage. However, the process to exit was fraught. It asked for my credit card (presumably to confirm my p... See more

Company replied

Rated 5 out of 5 stars

Getting in and out was a breeze and made driving to the eagles parade to meet my mom and dad (regional rail) and sister (from DC) at 30th street station easier than I could’ve possibly imagined. The Q... See more

Rated 4 out of 5 stars

When I entered the 30th street parking garage, there was no opportunity to scan the QR code as prepaid. There was only an option to take a ticket. When I returned, the I couldn't get out and needed t... See more

Rated 5 out of 5 stars

I was arriving late and my GPS took me into an incorrect parking area on a very rainy day; so rainy that I couldn't hear through the system. I didn't have time to circle around. An attendant in the of... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 2929 Arch St., 19104, Philadelphia, PA, United States

  • (215)568-4025

3.4

Average

TrustScore 3.5 out of 5

126 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy access

I find the app easy to use. I book my time in advance and easy to enter and exit.

April 1, 2025
Rated 5 out of 5 stars

Quick and Easy, Great Location (30th St Station)

Getting in and out was a breeze and made driving to the eagles parade to meet my mom and dad (regional rail) and sister (from DC) at 30th street station easier than I could’ve possibly imagined. The QR code scan to get in and out also made it super easy because it lets you save it to your Apple wallet for super quick access.

February 14, 2025
Rated 4 out of 5 stars

When I entered the 30th street parking…

When I entered the 30th street parking garage, there was no opportunity to scan the QR code as prepaid. There was only an option to take a ticket. When I returned, the I couldn't get out and needed to call an attendant, who said I was supposed to go to an attendant before exiting.

February 9, 2025
Rated 5 out of 5 stars

Very close and easy to the train…

Very close and easy to the train station.

September 21, 2024
Parking.com - AMTRAK CIRA PARKING DECK logo

Reply from Parking.com - AMTRAK CIRA PARKING DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Ease of finding the location

Ease of finding the location, is in finding a parking space and the cost was pretty reasonable for 15 hours.

September 23, 2024
Parking.com - AMTRAK CIRA PARKING DECK logo

Reply from Parking.com - AMTRAK CIRA PARKING DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible!!!

Horrible!!!! I bought the ticket in advance, the reader did not work, I had to pay twice!!! $56!!!! Thanks but no thanks for the horrible service. I will not be back!

September 7, 2024
Parking.com - AMTRAK CIRA PARKING DECK logo

Reply from Parking.com - AMTRAK CIRA PARKING DECK

We understand your frustration with the experience you had. We value your feedback and will use it to improve our services. We will also issue a refund.

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient to pay in advance

Convenient to pay in advance, easy to get in and out of garage

September 13, 2024
Parking.com - AMTRAK CIRA PARKING DECK logo

Reply from Parking.com - AMTRAK CIRA PARKING DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Convenient to the train station

Convenient to the train station. I had trouble scanning my Q-code from a printed sheet, but the scanner work with my phone.

August 13, 2024
Parking.com - AMTRAK CIRA PARKING DECK logo

Reply from Parking.com - AMTRAK CIRA PARKING DECK

Thank you for your review. We are glad you enjoyed your stay with us and that everything worked out.

Thank you,
Parking.com

Rated 5 out of 5 stars

Lady in booth very helpful when having…

Lady in booth very helpful when having problem with scan.

Garage needs entry sign.

July 30, 2024
Parking.com - AMTRAK CIRA PARKING DECK logo

Reply from Parking.com - AMTRAK CIRA PARKING DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Difficulty getting access to garage as…

Difficulty getting access to garage as mobile pass would not scan. Upon leaving was assisted by staff who were very helpful in completing transaction. Thanks for their assistance.

July 18, 2024
Parking.com - AMTRAK CIRA PARKING DECK logo

Reply from Parking.com - AMTRAK CIRA PARKING DECK

Thank you for your review. We are glad that everything worked out.

Thank you,
Parking.com

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