Your app is less than optimal. More than once I have found that the parking times I entered mysteriously changed between my entering the information and reserving my space. Twice I didnt realize this... See more
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Price was great, but very difficult to find the entrance using GPS. There is also only one walk in entrance in the evening, so the extra time it took us to get into the garage, caused us to be a few m... See more
Heading into Chicago from out of state, knowing there was a big air show downtown, and needing to find a spot somewhere close to our venue, it was helpful to know where to go. The picture of the entra... See more
Easy to book,good price but difficult to find the entrance to this parking garage which requires going down two ramps with poor street marking.We've been to Chicago before but driving on Lower Wacker... See more
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Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
386 E. Lake St., 60601, Chicago, IL, United States
- (312)861-0969
2.7
Poor
157 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Got there and couldn’t find the parking…
Got there and couldn’t find the parking garage anywhere. Had to park at the garage next door and pay ANOTHER $25. Hard to find. Waste of money.
April 26, 2025
Very difficult to find entrance
Very difficult to find entrance. Address not accurate and not enough details on how to enter area.
March 15, 2025
I reserved a spot in Chicago for $21.00…
I reserved a spot in Chicago for $21.00 and Qr reader wasn't working. Had to pull a tuck and paid $17.00 . No reply from customer service on my refund. App cost more than pulling a ticket.
February 11, 2025
My credit expired and there is no way…
My credit expired and there is no way to update it, the process to add a new card gives an error with no explanation and there is no way to delete a payment method. I will have to call and figure this out with a representative, if that is even possible. While I figure this out and find the time to call, I will use another service, so parking.com's loss.
October 18, 2024
No refund if you made a reservation but…
No refund if you made a reservation but never used it. Because you couldn’t find the parking garage…
September 26, 2024
the QR code did not work
the QR code did not work. I had to use the intercom to be let out. after giving a bunch of info, we were cut off. She called back and after a while, the gate finally opened.
September 10, 2024
Locked out of our parking garage
When we arrived at our parking garage location, the gate would not open even when we scanned our QR code multiple times. There were 3 of us who had purchased space in the same garage and all 3 of us were locked out. I messaged Parking.com and my message has gone ignored for more than a week. My husband ended up missing our boat tour (a $50 ticket) because we could not find parking!!
August 31, 2024
It’s very good!
August 13, 2024
Heading into Chicago from out of state
Heading into Chicago from out of state, knowing there was a big air show downtown, and needing to find a spot somewhere close to our venue, it was helpful to know where to go. The picture of the entrance helped. A smooth experience. Just showed the phone to the guy at the entrance.
August 10, 2024
I tried to cancel but couldn’t reach…
I tried to cancel but couldn’t reach anyone by phone.
August 12, 2024
Spent almost an hour trying to get to…
Spent almost an hour trying to get to the parking lot. Couldn’t get in due to road construction. Had to pay $35 more dollars at a different parking garage that I could actually get in. Extremely dissatisfied.
August 2, 2024
Less $ than other parking apps
Less $ than other parking apps. Everything went smoothly!
August 9, 2024
The app let me book parking at the Aon…
The app let me book parking at the Aon Center - this parking lot is closed!
July 20, 2024
Reply from Parking.com - Aon Center Parking Garage
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Parking was easy
Parking was easy, workers were nice, rate was very reasonable; overall a great experience! I’ll come back to here when I need to for sure!
July 19, 2024
Charged extra for parking
We paid for a reservation, and while we were leaving an hour before our reservation ended, we were still charged an extra $17 just to leave the parking ramp.
July 6, 2024
Reply from Parking.com - Aon Center Parking Garage
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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