Parking.com - BLACKHAWK/HALSTED SELF PARK Reviews 14

TrustScore 2 out of 5

2.0

1467 N dayton, 60642 Chicago, IL, US


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Rated 3 out of 5 stars

The price was great! However, my voucher was deemed "invalid" by the ticket machines. I had to call for assistance multiple times. The people working were very helpful and friendly, but I wish the vou... See more

Company replied

Rated 1 out of 5 stars

I reported January 2nd 2024 I was over charged. I spoke with Ally and received a incident # and was told someone in management would contact me within 48hrs. I phoned Jan 15th and was hung up on twice... See more

Company replied

Rated 5 out of 5 stars

Everything was good. Reserved & paid online the night before.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.0

Poor

TrustScore 2 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I reported January 2nd 2024 I was over…

I reported January 2nd 2024 I was over charged. I spoke with Ally and received a incident # and was told someone in management would contact me within 48hrs. I phoned Jan 15th and was hung up on twice. Now I have to dispute though my financial institution. All I wanted was the over payment to be refunded!!!!

January 3, 2024
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I went there to see a doctor

I went there to see a doctor. I had a validated ticket, but I still had to pay the full price. Terrible customer service.

September 11, 2023
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Ripped Off

Paid in advance for parking on Saturday, Sept. 2. Checked out a couple of hours early before my allotted parking time expired. Machine wouldn't read my QR code. Tried everything, increased phone brightness, tried cancelling the ticket and re-inserting it .....nothing worked. Had to insert my credit card and get ripped off for $26 on top of what I paid on-line. Will never go here again!

September 2, 2023
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Efficient and great location

Worked well…will use again. Safe

July 27, 2022
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

The code did not work

The code did not work. I ended up paying and lost the amount paid for the inline parking ticket.

November 19, 2021
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

I tried to use my code and the scanner…

I tried to use my code and the scanner stated invalid code. I then had to pay $20 to exit the parking garage. I spent a total of $28.50 for 2.5 hours. I will stick with parking apps I have used before.

November 17, 2021
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review, Madelyn. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

I don’t know why the barcode not…

I don’t know why the barcode not working when I at exit, I have to pay the actual parking fee.

October 13, 2021
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review, Daisy. We are going to look into this and will reach out directly.

Rated 5 out of 5 stars

Very easy to use!

April 17, 2021
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for the review. We're glad you enjoyed your stay. We look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

Voucher deemed invalid.

The price was great! However, my voucher was deemed "invalid" by the ticket machines. I had to call for assistance multiple times. The people working were very helpful and friendly, but I wish the voucher had just worked to begin with.

February 9, 2021
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for the review. This has been brought to the attention of the IT team. Someone may reach out to learn more.

Thank you,
Parking.com

Rated 1 out of 5 stars

Two times out of two

Two times out of two, the code did not scan upon entry nor exit. Invalid code. Had to back up, go to the attendant and twice show her my reservation and have her let me out of the garage. Fortunately she was nice I'll give her 5 stars.

November 21, 2020
Rated 1 out of 5 stars

Cheap but a pain.

Cheap. But the scanners either worked and denied or wouldn’t scan at all. Very frustrating.

February 3, 2020
Unprompted review
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review, Sean. We're sorry that the equipment was not working properly during your stay. We apologize for the inconvenience and understand your frustration. We have passed this along to the local management team to review. Someone may reach out to you to learn more about your experience.

Thank you,
Parking.com

Rated 3 out of 5 stars

Although the garage itself was nice…

Although the garage itself was nice finding how to get back in after leaving was a task

December 30, 2019
Unprompted review
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review, Brandi. We're glad to hear you liked the garage but are sorry to hear you had difficulty getting back in. We appreciate the feedback and if there is anything else you would like to add please email us at feedback@parking.com. We have passed this along to the local management team to review. We do hope you'll park with us again soon!

Thank you,
Parking.com

Rated 5 out of 5 stars

Everything was good

Everything was good. Reserved & paid online the night before.

October 30, 2019
Unprompted review
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review, Richard. We're glad you enjoyed your stay and look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Easy. Great rate. Great experience!

December 12, 2018
Unprompted review
Parking.com - BLACKHAWK/HALSTED SELF PARK logo

Reply from Parking.com - BLACKHAWK/HALSTED SELF PARK

Thank you for your review, Ann. We're glad you enjoyed your stay with us!

Thank you,

Parking.com

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