I gave 3 stars because I was charged twice and I had to dispute it through my bank (inconvenient) to get my money back because the app was not letting me upload a picture to dispute it. So really it w... See more
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Using the app. The app does not register the day of the week. On Saturday, I was charged The weekday rate. I did not see that there was a weekend rate until I was exiting the lot heading to my desti... See more
Looking for the sign to submit your parking was not convenient, at least have this info visible in several areas of the parking lot, Seattle is a VERY UNSAFE place especially at night when you're tryi... See more
Company replied
Location was close to our destination. Very good signage explaining process to pay for parking. Parking spots were good size…not too skinny.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
711 9TH AVE N, SEATTLE, WA, 98109, Seattle, WA, United States
- (206)340-6177
Hasn’t replied to negative reviews
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Reply from Parking.com - BLOCK 79
Parking in the crowded Westlake area.
Location was close to our destination.
Very good signage explaining process to pay for parking.
Parking spots were good size…not too skinny.

Reply from Parking.com - BLOCK 79
No response after parking error
It was confusing when I paid for parking and thought I was paying for 3 hour and instead it charged me for 3 days. I then emailed you guys and never heard anything back. I am down there quite often and don’t plan to use this lot again.

Reply from Parking.com - BLOCK 79
I paid for parking
I paid for parking, then received a ticket for not paying for parking. Had to appeal. My appeal was accepted and didn’t have to pay the ticket, but was a lot of time wasted

Reply from Parking.com - BLOCK 79
Tried to double charge me and was unnecessarily complicated
The system was complicated and made me input more information than i wanted to. It should have been able to identify the lot i was in by the qr code rather than having me locate the number on the sign. Then the system prompted me to pay immediately after i finished paying the first time

Reply from Parking.com - BLOCK 79
Confusing & not fair
Using your app is confusing. And then you over charge when someone selects a time period not consistent with your time categories. Just entend the time to the time allowed for the time you're charging for.

Reply from Parking.com - BLOCK 79
False and Misleading Advertising
Lot was marked $40 way to high anyways but when I logged in to pay it charged me over $50. False advertising

Reply from Parking.com - BLOCK 79

Reply from Parking.com - BLOCK 79
The sign in the parking lot states 0 to…
The sign in the parking lot states 0 to 2 hours $6. WhenI went on the web site it stated $7.50 for 2 hours. Then I receive an email after 45 minutes stating I need to add more money if I'm parking longer. Deceptive charging practices. I will not be using your services again.

Reply from Parking.com - BLOCK 79
I didn't know where to pay
I didn't know where to pay, and the security guard was very friendly and pleasent as he pointed me to the QR code.
Secure and easy to use
Could not pay for more than 6 hours
Could not pay for more than 6 hours. Customer support could not provide any real assistance. Spent 20 minutes trying every which way to just pay. Ended up paying for 6 hours and hoped that my car wouldnt be ticketed or towed by thr next morning. Was a very unenjoyable experience and will be avoiding these lots in the future.
Signing in to pay took too long
It took too long to go thru all the screens to pay for the parking
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