Parking.com - BOYLE STREET PARKADE Reviews 15

TrustScore 3 out of 5

3.0

9538 103A AVENUE NW, T5H 4H3 Edmonton, AB, CA


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See what reviewers are saying

Rated 1 out of 5 stars

It was a bad experience, if not worse. I gate broken and we were locked inside the underground park. It took over 2 hours before we can finally got out of the park. Unfortunately and having su... See more

Rated 3 out of 5 stars

The QR code in the building led to a broken web page. It was not obvious that a text message had been sent to me so I relied on the prominently displayed QR code (several in the building) which led to... See more

Company replied

Rated 3 out of 5 stars

We found the whole experience to be very complicated. It’s not totally clear. Maybe the second time in may be easier. It took a lot of extra time reading and figuring out the process.

Company replied

Rated 5 out of 5 stars

Good signage in the parkade explaining the procedure and There was prior notice ahead of the changes for users benefit.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.0

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It was a bad experience

It was a bad experience, if not worse. I gate broken and we were locked inside the underground park.

It took over 2 hours before we can finally got out of the park.

Unfortunately and having subjected to hardship, you still charged us for all the duration we were locked inside.

We were done by 9pm but we could not get out until 11:15pm

March 23, 2025
Rated 2 out of 5 stars

App is difficult to use and not…

App is difficult to use and not intuitive. I didn’t know if i had registered correctly or not, and that uncertainty existed right until I exited. App use should be simple and less trouble than manual ticketing. I will go out of my way to not park where i have to use your complicated system, thanks.

October 10, 2024
Rated 5 out of 5 stars

Very well looked after parade

Very well looked after parade. Good location. Like using it whenever I am in the area.

June 3, 2024
Parking.com - BOYLE STREET PARKADE logo

Reply from Parking.com - BOYLE STREET PARKADE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

The QR code in the building led to a…

The QR code in the building led to a broken web page. It was not obvious that a text message had been sent to me so I relied on the prominently displayed QR code (several in the building) which led to the broken page causing frustration. Perhaps eliminate the QR code altogether and advise people to check their phone for a text from you with instructions.

May 14, 2024
Parking.com - BOYLE STREET PARKADE logo

Reply from Parking.com - BOYLE STREET PARKADE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Complicated when using it rarely

Seems a little complicated when the service is used only occasionally.

May 1, 2024
Parking.com - BOYLE STREET PARKADE logo

Reply from Parking.com - BOYLE STREET PARKADE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

This charged me twice

This charged me twice. Very sad and disappointing

April 1, 2024
Parking.com - BOYLE STREET PARKADE logo

Reply from Parking.com - BOYLE STREET PARKADE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

There is no clear instruction

There is no clear instruction

April 1, 2024
Parking.com - BOYLE STREET PARKADE logo

Reply from Parking.com - BOYLE STREET PARKADE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

That was incredibly painful

That was incredibly painful. There was no clear instructions and that took way too much of my time to figure out.

March 15, 2024
Parking.com - BOYLE STREET PARKADE logo

Reply from Parking.com - BOYLE STREET PARKADE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

No exit code posted

There is no code posted anywhere so I was stuck in the parkade and had to go searching for it. Other than that it's great and much easier to park in a safe space.

January 17, 2024
Parking.com - BOYLE STREET PARKADE logo

Reply from Parking.com - BOYLE STREET PARKADE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Parking at Boyle Street YMCA

We found the whole experience to be very complicated. It’s not totally clear. Maybe the second time in may be easier. It took a lot of extra time reading and figuring out the process.

January 17, 2024
Parking.com - BOYLE STREET PARKADE logo

Reply from Parking.com - BOYLE STREET PARKADE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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