It was a bad experience, if not worse. I gate broken and we were locked inside the underground park. It took over 2 hours before we can finally got out of the park. Unfortunately and having su... See more
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The QR code in the building led to a broken web page. It was not obvious that a text message had been sent to me so I relied on the prominently displayed QR code (several in the building) which led to... See more
Company replied
We found the whole experience to be very complicated. It’s not totally clear. Maybe the second time in may be easier. It took a lot of extra time reading and figuring out the process.
Company replied
Good signage in the parkade explaining the procedure and There was prior notice ahead of the changes for users benefit.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
9538 103A AVENUE NW, T5H 4H3, Edmonton, AB, Canada
- (780)428-4239
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It was a bad experience
It was a bad experience, if not worse. I gate broken and we were locked inside the underground park.
It took over 2 hours before we can finally got out of the park.
Unfortunately and having subjected to hardship, you still charged us for all the duration we were locked inside.
We were done by 9pm but we could not get out until 11:15pm
App is difficult to use and not…
App is difficult to use and not intuitive. I didn’t know if i had registered correctly or not, and that uncertainty existed right until I exited. App use should be simple and less trouble than manual ticketing. I will go out of my way to not park where i have to use your complicated system, thanks.
Very well looked after parade
Very well looked after parade. Good location. Like using it whenever I am in the area.

Reply from Parking.com - BOYLE STREET PARKADE
The QR code in the building led to a…
The QR code in the building led to a broken web page. It was not obvious that a text message had been sent to me so I relied on the prominently displayed QR code (several in the building) which led to the broken page causing frustration. Perhaps eliminate the QR code altogether and advise people to check their phone for a text from you with instructions.

Reply from Parking.com - BOYLE STREET PARKADE
Complicated when using it rarely
Seems a little complicated when the service is used only occasionally.

Reply from Parking.com - BOYLE STREET PARKADE
Ease of payment and pricing.

Reply from Parking.com - BOYLE STREET PARKADE

Reply from Parking.com - BOYLE STREET PARKADE
That was incredibly painful
That was incredibly painful. There was no clear instructions and that took way too much of my time to figure out.

Reply from Parking.com - BOYLE STREET PARKADE
No exit code posted
There is no code posted anywhere so I was stuck in the parkade and had to go searching for it. Other than that it's great and much easier to park in a safe space.

Reply from Parking.com - BOYLE STREET PARKADE
Parking at Boyle Street YMCA
We found the whole experience to be very complicated. It’s not totally clear. Maybe the second time in may be easier. It took a lot of extra time reading and figuring out the process.

Reply from Parking.com - BOYLE STREET PARKADE
Information provided
Good signage in the parkade explaining the procedure and There was prior notice ahead of the changes for users benefit.
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