Paying with the QR code was confusing. The sign says "pay here" but it doesn't inform you that you pay at the end when leaving the garage. Then I got a text asking to enter cc information to expedi... See more
Location
Switch location501 EVERNIA ST, West Palm Beach, FL 33401, 33401 West Palm Beach, FL, US
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See what reviewers are saying
I was not able to close out the electronic payment process and there was not attendant to help me of phone number tp call. I ended up hurrying up to the Brightline train without knowing whether my... See more
It was easy to park to ride the Brightline. I was confused at the end after your credit card info get submitted, the app states verify confirmation that was not available to do at that parking locatio... See more
There’s no proper instructions as to how to pay. Directions are confusing and with a few other travelers we’re in the same boat. We were walking around the parking lot asking if anyone knew what to... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
501 EVERNIA ST, West Palm Beach, FL 33401, 33401, West Palm Beach, FL, United States
- (305)372-5151
3.2
Average
106 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Disappointed
I was late for my appointment
So I tried to put my crédit card which I have managed to do
They Said the card didn’t go through but they didn’t let me go back on the Previous screen to see of the crédit card was ok
So I press process again and didn’t go through again…
So I went to my appointement and had a ticket …
May 12, 2025
Convenience to train is great but make…
Convenience to train is great but make sure you do your homework on the cost of parking. The last time I made this trip it cost me $7.00 / day this time I assumed it to be the same but for the 2 day trip my parking tab was $56.00. I feel like I was robbed! DO YOU HOMEWORK
May 11, 2025
First time parking
First time parking in an all app parking lot using QR codes, but it was a fast and an easy experience, with no issues with the download or getting my receipt in seconds after leaving the parking garage.
April 25, 2025
Not user friendly to pay
Signs with instructions on how to pay could include the zone # and an easier way to pay. Instead of the QR Code directing to the website, it could direct to an app. It took time to find the lot on the website. Also the address didn't match. Found the lot by looking at the map on the website. Very inconvenient and waste of time. Not easy to pay.
May 1, 2025
I loved the train but didn’t like the garage parking
I loved the train, but the garage was not a good experience. I am a senior citizen that had no knowledge of QR code and there was no employee there to help me. I desperately looked for younger people and they were nice and helped me complete the process. My other complaint was my parking spot was terribly small so I had to let my guests out of the car before parking.
April 23, 2025
All the employees are very helpful
All the employees are very helpful. My only problem was that there are no ports to charge your phone without a plug on the train. Therefore after 8 hours, my phone was quite low on battery...and there is no way to pay and get out of the garage without paying!!! If I had paid online, it would have been VERY expensive. As it was, less than 9 hours was just $16.99.
April 28, 2025
The signage for entering the garage is…
The signage for entering the garage is unclear. Also, how charges work and the fee schedule are not clearly visible.
April 18, 2025
There’s no proper instructions as to…
There’s no proper instructions as to how to pay. Directions are confusing and with a few other travelers we’re in the same boat. We were walking around the parking lot asking if anyone knew what to do.
Very poor instructions for people that are not online savvy
Fix the problem, make it easier to understand the process.
April 24, 2025
The signing up process was easy.
March 25, 2025
Overcharge and Dispute
The invoice does not display rates; it only shows the total amount due, entry and exit times. Additionally, the parking management facility has been unresponsive, and I am disputing an overcharge
April 12, 2025
Simple once understood
Simple once understood
Auto plate reading … Not well explained to a first time user
April 7, 2025
wildly expensive
wildly expensive. literally no one in the parking lot. $31 for 2 hours insane
March 23, 2025
parking spots too tight
April 3, 2025
The lighting was great and we felt…
The lighting was great and we felt safe. It was kind of difficult to understand the payment process but we managed.
March 18, 2025
The first time I used it I got a…
The first time I used it I got a parking ticket that was triple the price of what I should have been charged. The second time I used it I was nervous I wouldn't do it right again. It took a long time for me to process it. It is not user friendly.
March 30, 2025
Really easy and convenient experience
March 29, 2025
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