UPDATE: Thank you Parking.com for clarifying that and realizing there was a problem with Sign (and the refund). PROBLEM ON USING THE QR CODE TO PAY! Had to pay twice to secure a printed receipt. I... See more
Company replied
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Easy to get with the GPS, minus the large semi truck blocking the entrance, so it took some maneuvering to get into the parking lot. It is alittle pricey when you consider the extra $1 fee (totaling... See more
Company replied
Very confusing system in place, theres a meter next to the sign form this company which is the one I ended up using so I could get a hard copy receipt to place on my dashboard forma $18, I followed... See more
Company replied
Price was too high. $18 to eat dinner for an hour is too high. Next time I’ll find a place on the street and pay a few dollars.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
134 24TH STREET, 77550, GALVESTON, TX, United States
- (409)750-9133
3.9
Great
17 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Price was too high
Price was too high. $18 to eat dinner for an hour is too high.
Next time I’ll find a place on the street and pay a few dollars.
April 26, 2024
Reply from Parking.com - BUTTEROWE LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
GREAT CUSTOMER SERVICE AFTER USING QR CODE TO PAY
UPDATE: Thank you Parking.com for clarifying that and realizing there was a problem with Sign (and the refund). PROBLEM ON USING THE QR CODE TO PAY! Had to pay twice to secure a printed receipt. I paid online via the QR code and it said to "print the receipt and place it in my dash" I was standing on a sidewalk using my cellphone so alas no printer handy. Had to use the "old city-style" meter that DID have a printer to generate a printed receipt AFTER paying a 2nd time. $36 for an $18 lot. And NOBODY answered the printed customer service number when I called.
April 17, 2024
Reply from Parking.com - BUTTEROWE LOT
Hello, Betsy - you do not need a printed receipt. We have issued you a refund for the duplicate charge. We understand the instructions are incorrect and are working to resolve this.
Thanks,
Parking.com
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Easy to get with the GPS
Easy to get with the GPS, minus the large semi truck blocking the entrance, so it took some maneuvering to get into the parking lot. It is alittle pricey when you consider the extra $1 fee (totaling $19 for the day). You can literally cross the street and park for much cheaper. I will say this area did provide shade from the building and we did see a cop roll thru, so that was a bit comforting.
April 5, 2024
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Was easy and convenient to use!
March 2, 2024
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
I had to pay for a day when I only used…
I had to pay for a day when I only used parking for couple of hours.
January 27, 2024
Reply from Parking.com - BUTTEROWE LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Convenient, safe and priced right.
We parked in a very convenient lot, well lit, safe, super close to our destination. No prior reservation needed and safe location. Easy access and competitive priced.
January 15, 2024
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Pretty easy to pay and park.
January 1, 2024
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
I had a mishap with parking and Juanita…
I had a mishap with parking and Juanita helped assist me rectify my situation. She was very helpful and her level of customer service should be recognized. Thank you for turning a stressful moment to ease.
December 25, 2023
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Very confusing system in place
Very confusing system in place, theres a meter next to the sign form this company which is the one I ended up using so I could get a hard copy receipt to place on my dashboard forma $18, I followed this company instructions to ponline, never gave me an indication it was successful and no receipt anywhere, I got charged $25 three times which Im now disputing it with my bank!
Update: parking company reached out to me and will take care of my refunds, as soon as they do that, I will change my review. Thank you!
December 14, 2023
Reply from Parking.com - BUTTEROWE LOT
Good morning! Have you already disputed with your bank? If not, we can issue you a refund. Please confirm.
Thanks,
Parking.com
Update:
We have issued you a refund. It may take up to 3-5 business days to process.
Reply from Parking.com - BUTTEROWE LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Easy and quick to use.
August 1, 2023
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Easy and efficient
July 28, 2023
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Very easy to use!
July 18, 2023
Reply from Parking.com - BUTTEROWE LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
I was charged for the full day and…
I was charged for the full day and requested only 3 hrs.
July 8, 2023
Reply from Parking.com - BUTTEROWE LOT
Thanks for your review. We greatly appreciate your feedback.
Thanks,
Parking.com
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