Parking.com - CARNEGIE HOUSEReviews 

95
TrustScore 3.5 out of 5

3.6

101 West 56th Street, 10019 New York, NY, US


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See what reviewers are saying

Rated 1 out of 5 stars

The entrance was blocked by about 10 cars. There was no possibility of using the reservation and still making our concert. I ended up going to another parking garage.

Rated 5 out of 5 stars

I dropped something valuable in the garage late at night. One of the staff secured it for me overnight and left a message so that I could collect it the next day. All of the staff were kind and help... See more

Company replied

Rated 3 out of 5 stars

I liked Franklin who greeted us upon arrival and delivered our car as we left. Workers could not figure out whether our prepaid amount would apply as we were ten minutes early when arriving. It was... See more

Company replied

Rated 5 out of 5 stars

when we got there, 56th street was blocked and we couldn't get into the garage. we called and was given two options, getting full refund or going to another garage nearby with detailed directions. It... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 101 West 56th Street, 10019, New York, NY, United States

  • (800)836-6666

3.6

Average

TrustScore 3.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.6

All reviews

(95)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place to park

Great place, fantastic employees and location is 10/10 .

February 21, 2024
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Arun. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

My worst parking experience ever!!

My worst parking experience ever!!
45 minutes to park the car and then almost an hour to retrieve it. Not just me, everyone else that was parking there. Extremely inefficiently run with staff that had no urgency or interest in moving faster. I will NEVER park again at 101 W 56th street SP+ parking!!

February 16, 2024
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Mark. We are very sorry that this happened and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very easy to use

The parking experience was flawless.

February 15, 2024
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Nate. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Very good!!!

January 24, 2024
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Debbie. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Safe and convenientBoth attendants met us at the car and…

Both attendants met us at the car and recorded the license plate before we were out of the car! They warned us about putting our purses on the ground! They took good care of the car. They were ready with the car when we came to pick it up !

January 9, 2024
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Jane. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Kick drop off and pick up at a very…

Kick drop off and pick up at a very good location near Radio City and Theater District at very affordable prices!

January 4, 2024
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Tony. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Fast and easy service

Fast and easy service. Clean etc.

November 5, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Parking spots are limited

Website experience was fine. But the parking lot was terribly managed. It’s already full when I got there. The staff didn’t respect my reservation at the first time. They eventually let me in. I entered and exited within my reservation time limit.

November 10, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review and for letting us know. We will share this with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very convenient

November 9, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

We were not notified that a Marathon…

We were not notified that a Marathon was going to prevent or slow us down getting into the garage so we had to pick an alternate garage to get to our destination on time.

November 2, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Elizabeth. We are not always made aware which streets will be closed or blocked off. We will refund this for you.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great service at all times

Great service at all times, even when having to cancel.

September 30, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thak you for your review. This is great to hear!

Thank you,
Parking.com

Rated 5 out of 5 stars

Garage Staff is friendly and…

Garage Staff is friendly and professional. Attentive and provides speedy service.

October 3, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Jennifer. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Friendly & safely parked my car and had…

Friendly & safely parked my car and had it ready to leave at the appropriate time. Well done. !

June 2, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Rob. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Couldn't get into garage!

I blocked traffic for thirty minutes while trying to enter the garage on 56th street. Cars barely were able to get around me. There was no attempt to help. I finally left and parked at my hotel. I had prepaid for a day starting at 2:30 pm. I arrived at 3 pm.

May 23, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

The price was perfect. The staff were courteous

The price was perfect. The staff were courteous, polite, and helpful. I will definitely park there again!

April 27, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and cheap

March 19, 2023
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Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, Diane. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

I liked Franklin who greeted us upon…

I liked Franklin who greeted us upon arrival and delivered our car as we left. Workers could not figure out whether our prepaid amount would apply as we were ten minutes early when arriving. It was trivial and unpleasant.

February 13, 2023
Parking.com - CARNEGIE HOUSE logo

Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review, David. We appreciate your feedback and will share it with the local management team to review.

Than you,
Parking.com

Rated 5 out of 5 stars

Helpful and trustworthy

I dropped something valuable in the garage late at night. One of the staff secured it for me overnight and left a message so that I could collect it the next day. All of the staff were kind and helpful when I explained the situation. And it is an excellent location for Carnegie Hall.

February 3, 2023
Parking.com - CARNEGIE HOUSE logo

Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review. We are glad that everything worked out!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great customer service

Great customer service! Very professional staff and prices are fair.

November 24, 2022
Parking.com - CARNEGIE HOUSE logo

Reply from Parking.com - CARNEGIE HOUSE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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