Parking.com - CARPARK3 Reviews 22

TrustScore 3 out of 5

3.0

125 W. Center Street Promenade, 92805 Anaheim, CA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy Access, No Issues with timing, if the parking was going to end soon, sent a reminder about it. Enjoyed the experience.

Company replied

Rated 2 out of 5 stars

I purchased the time slot for a specific space, but then after making my account on the website, it didn’t even show my purchase in my account. Why was it not included in my account?! I had to check... See more

Rated 2 out of 5 stars

Neither the structure or the app gave the prices before I had to choose an amount of time. Checking out was way too many steps. The app alerted me my time was running out 30 minutes before it did, but... See more

Rated 5 out of 5 stars

Best parking pay method, works as expected, from the first QR scan to reminders of time remaining


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 125 W. Center Street Promenade, 92805, Anaheim, CA, United States

  • (714)520-0710

3.0

Average

TrustScore 3 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never received a reply back

I never received a reply back after emailing twice.
I never received my refund and I was charged twice because of an error from the website.
No email or anything.

June 11, 2023
Parking.com - CARPARK3 logo

Reply from Parking.com - CARPARK3

We're sorry you had a negative experience. Someone will reach out to learn more.

Thank you,
Parking.com

Rated 1 out of 5 stars

Extension rate is high

I didn't like that it cost so much to extend just an hour. It basically was what I paid for the 4 hr slot. I would have appreciated a prorated amount. There was not even a high demand d for these spots on the day in question. It was just overall not a good experience and I will probably seek parking elsewhere unless I am really desperate.

June 10, 2023
Rated 5 out of 5 stars

Easy process!

June 9, 2023
Parking.com - CARPARK3 logo

Reply from Parking.com - CARPARK3

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy Access

Easy Access, No Issues with timing, if the parking was going to end soon, sent a reminder about it. Enjoyed the experience.

May 23, 2023
Parking.com - CARPARK3 logo

Reply from Parking.com - CARPARK3

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

App is hard to use and glitches

App is hard to use and glitches. Also to add 15 minutes they wanted the same amount for 3.5 hours, plus service fees. Maybe it is glitching because it is relatively new, but I disliked having to use it and will avoid the area now, instead of supporting the business nearby.

April 23, 2023
Rated 1 out of 5 stars

Scam parking spot

Scam parking spot because there’s free spots right next to it in the same building. They just put it in a way that makes you think those are the only spots.

March 25, 2023
Rated 2 out of 5 stars

It works in the most annoying way

Neither the structure or the app gave the prices before I had to choose an amount of time. Checking out was way too many steps. The app alerted me my time was running out 30 minutes before it did, but didn't tell me how much time I had left. Just irritating to use at every step.

March 25, 2023
Rated 2 out of 5 stars

I purchased the time slot for a specific space

I purchased the time slot for a specific space, but then after making my account on the website, it didn’t even show my purchase in my account. Why was it not included in my account?! I had to check my email to make sure the space was purchased! Your site doesn’t recognize purchased time slots for a space that a vehicle with the same license plate is already in it!

March 23, 2023
Rated 1 out of 5 stars

Prepaid for self parking

Prepaid for self parking, drove all the way up looking for parking. There were so many cars double parked that there wasn’t even room to turn around. Had to drive backwards for a while. I started to panic because it took much longer than expected, and I was going to miss my flight.
Basically had to drive all the way back down, look for an employee and wait for her to fill out a valet ticket.

February 19, 2023
Rated 5 out of 5 stars

I appreciated that I got a text…

I appreciated that I got a text reminding me my time was almost up

February 26, 2023
Parking.com - CARPARK3 logo

Reply from Parking.com - CARPARK3

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look