There was a QR code that allowed us to connect with the site easily. However, took a long time to fill out the information. Note: Scammers are pasting over legitimate QR codes with fake ones that c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The process was easy, the lot was near our meeting place. Can you please provide suggestions on how to prepay for 20 parking spots, and save them due to a wedding party on a Saturday, as all of our... See more
Company replied
The rate was reasonable. There was another parking lot closer to the restaurant, but parking on a day in the middle of the week in downtown Richmond shouldn't cost this much! So, I refused to park the... See more
We purchased parking passes for our teachers, and some waited over 30 minutes to get a parking spot (drove around waiting for others to leave), some ended up having to park on the street (as they were... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
410 E. Franklin St., 23219, Richmond, VA, United States
- (804)649-7275
3.8
Great
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Both convenient and inconvenient
The app will not let you stay logged in or save your info so every time I use it I have to manually log in, make sure my cc and contact details are correct, before paying. However they do have a decent price compared to other parking apps and it's easy to choose your location or lot.
May 12, 2025
Was not able to determine which parking…
Was not able to determine which parking spaces were yours or belonged to the building!
May 10, 2025
a parking fee that builds community too
The app is easy to use, and I appreciate being able to support the ministry of a welcoming and affirming faith community in the process.
May 9, 2025
Very easy to pay and park
Very easy to pay and park. Good reminders about time expiration.
May 9, 2025
The rate was reasonable
The rate was reasonable. There was another parking lot closer to the restaurant, but parking on a day in the middle of the week in downtown Richmond shouldn't cost this much! So, I refused to park there, and I circled around the block and found this one, which was at a much more reasonable rate!
May 8, 2025
Convenience and easy to operate
April 25, 2025
I did not notice how much time we got…
I did not notice how much time we got for 8.99 ... then I extended an hour ... for another 8.99!!! ... is it a flat rate for all night or what?
April 10, 2025
I would use this lot again!
I parked there for literally 5 min. The venue next door had a 45 minute wait time so I decided to go do something else. I wish I found a spot on the street first before committing to the full charge. Other than that, I would use this lot again!
April 5, 2025
One parking place left was so small…
One parking place left was so small that the passengers had to get out of the vehicle help the driver park so as to not strike other cars or a brick wall. Why do they over book?
April 1, 2025
Shaky at first but turned out okay
I prepaid for my parking but when I got to the lot the next day, it was full. I called the customer service number on my reservation and was in the process of getting a refund when someone left and I was able to park.
March 28, 2025
simple process
This process is very simple, even to someone like me who detests having to do it!
April 5, 2025
A very smooth process
A very smooth process, easy to access payment system and good updates throughout. Frankly, I was surprised at how easy it was.
April 5, 2025
Very Easy process!!
March 28, 2025
this lot will camp out and write you a…
this lot will camp out and write you a ticket without any grace period to actually pay for parking when the website is clunky. Wrote me a ticket 1 minute after I had paid. had my ticket voided but wasted a half hour on something that's just common sense for parking process.
March 6, 2025
Lot full at arrival, but easy refund
I arrived at the lot where I had prepaid parking reservation but it was full. However, parking.com was very responsive and offered me a full refund and an apology. But maybe not sell parking reservations for lots you can’t control?
March 21, 2025
Rip Off
Charge did not change with time. Originally booked a 2 hour stint (8.99) but dinner went over so I booked an additional hour which cost the same price. Pretty steep
March 8, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.