A great price in an open lot fairly close to the Orioles and Ravens stadiums (15 min walk). Definitely the right choice if you don't mind a short walk while saving at least 50% compared with any optio... See more
Company replied
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One of the best parking experiences I’ve had in any city. Easy to get in and out and so great to make an electronic payment using my phone and a QR code. Loved the text reminder that my time limit wa... See more
Company replied
Got a ticket even though I paid. There should be a process for checking to see if a ticket had been paid online within the last 1/2 hour before handing out ticket. This happened because paying on line... See more
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I did not appreciate the fact that the platform doesn't explicitly state that the 24 hour daily rate is the same as the 1, 2, 3 or 4 hour rate. This takes advantage of consumers,
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
227 N LIBERTY ST, 21201, BALTIMORE, MD, United States
- (410)685-6459
3.3
Average
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
A great price 15 min from O's
A great price in an open lot fairly close to the Orioles and Ravens stadiums (15 min walk). Definitely the right choice if you don't mind a short walk while saving at least 50% compared with any options closer to the stadiums. I will park here again.
September 1, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Wasn’t able to cancel
Wasn’t able to cancel. Did not use lot but was charged. I am from out of town.
August 17, 2024
Reply from Parking.com - CHARLES PLAZA LOT
We understand your frustration with the cancellation process and the unexpected charge. We strive to provide a seamless experience for all our customers, and we apologize that this was not the case for you. We value your feedback and will use it to improve our services.
Thank you,
Parking.com
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Convenient and simple
Convenient, simple. I was able to book 4 days and go in and out numerous times during the four days. without a worry. The lot was safe and near our hotel.
July 26, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Awesome right close to my home
June 22, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I was given a ticket even though I paid…
I was given a ticket even though I paid the spot and attached proof when I received a violation.
June 14, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We are very sorry to hear this and will share it with the local management team. If your ticket wasn't cancelled, please reach out to us at RMMatlantic@spplus.com.
Thank you,
Parking.com
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review, Vicki. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Tried to add one additional hour
Tried to add one additional hour. Got double billed for the full amount not just one additional hour. Not a very good app.
March 24, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Outrageously expensive for 1 hour…
Outrageously expensive for 1 hour parking! $14.99 for one hour or $15.99 for the day. Never again.
March 21, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review, Dominique. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
If I could give a 0
If I could give a 0, I would. I received a ticket, even though I paid the fee. I challenged the ticket and was told it was a valid charge as I must have done something wrong.
I don’t understand how I can be fined when I provided a receipt. There were plenty of parking spots. Makes no sense to me.
February 25, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review, Patricia. We will look into this and reach out directly.
Thank you,
Parking.com
Too expensive
February 17, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
Parker BEWARE of bad signage for reserved spaces
Registration on the app is time consuming and difficult. There are reserved spots that have inadequate lighting and signage - causing me to inadvertantly park in a reserved spot and getting a $35.00 additional citation as a result [even though the lot was mostly empty]
January 26, 2024
Reply from Parking.com - CHARLES PLAZA LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Prices are too high
October 4, 2023
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review, Barry. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I don't like the fact that I said I was…
I don't like the fact that I said I was going to park my vehicle for 2 hours and I ended parking for 20 min. So, I was still charged for 2 hours, even after writing the number the provided for a refund, no one replied my text.
December 12, 2023
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review, Elizabeth. We appreciate your feedback and will share it with the local management team. If you leave, before your parking time is up, we do not offer refunds at this time.
Thank you,
Parking.com
They tried to charge me $10 for 30…
They tried to charge me $10 for 30 mins, after I spent $15 for 9 hrs. A rip off!!!!
December 5, 2023
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review, Dee. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Pay attention
I did not appreciate the fact that the platform doesn't explicitly state that the 24 hour daily rate is the same as the 1, 2, 3 or 4 hour rate.
This takes advantage of consumers,
November 22, 2023
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Open street level self-serve lot
Convenient to Charles St. and Lord Baltimore Hotel, and easy to register and pay via my phone.
October 20, 2023
Reply from Parking.com - CHARLES PLAZA LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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