Parking.com - CITY CENTER RAMP Reviews 57

TrustScore 3.5 out of 5

3.5

10 South 7th St., 55402 Minneapolis, MN, US


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See what reviewers are saying

Rated 4 out of 5 stars

Pre-booking ensured us a guaranteed spot and a reduced rate. This was our first time using parking.com, however, and it is not a completely intuitive experience. When we scanned the booking code, th... See more

Rated 1 out of 5 stars

Worst parking experience ever. Prepurchased ticket. Drove in and gate opened without printing a ticket. Then upon departure they wouldn't let me get out unless I paid $30. Because I didn't have a t... See more

Rated 5 out of 5 stars

Recently got a fantastic parking price for a long weekend in downtown Minneapolis - the whole three days was less than a third of one night of parking at the hotel ramp. Only thing was the website was... See more

Rated 1 out of 5 stars

Arrived less than 30 minutes before my reservation and could not use it. Used the help button on the machine and the lady couldn't modify my reservation and provided no help. Ended up having to pay fo... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 10 South 7th St., 55402, Minneapolis, MN, United States

  • (612)435-3169

3.5

Average

TrustScore 3.5 out of 5

57 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Guaranteed spot/price

Pre-booking ensured us a guaranteed spot and a reduced rate. This was our first time using parking.com, however, and it is not a completely intuitive experience. When we scanned the booking code, the gate closed and it told us the ramp was full. While this may have been user-error, it was a little frustrating and we weren't sure if we were going to be charged drive-up rates upon departure (we weren't).

May 12, 2025
Rated 1 out of 5 stars

Worst parking experience ever

Worst parking experience ever. Prepurchased ticket. Drove in and gate opened without printing a ticket. Then upon departure they wouldn't let me get out unless I paid $30. Because I didn't have a ticket. But I did have QR code for my purchase. Horrible customer service.

March 20, 2025
Rated 1 out of 5 stars

Highway robbery

The posted price of $6 for evening rate was not what displayed at the exit. It said $24. The credit card reader didn't work. I got a different story from the person who answered the help button than the person I called the next day. I got a text to pay $12.99 when it should have cost $6. But the office worker said it's now $24. That's incredibly high. The whole thing is a disaster.

October 23, 2024
Rated 5 out of 5 stars

Super quick and easy!

Super quick and easy and it was so nice that our parking garage had a spot for us! This was the first week I’ve used it and I did for two separate events. Thank you!

September 26, 2024
Rated 1 out of 5 stars

Don't arrive before reserved time

Arrived less than 30 minutes before my reservation and could not use it. Used the help button on the machine and the lady couldn't modify my reservation and provided no help. Ended up having to pay for my parking spot which was $48 and my reservation which was $12.

July 28, 2024
Parking.com - CITY CENTER RAMP logo

Reply from Parking.com - CITY CENTER RAMP

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

3 nights of parking for 1/3 price of ONE night of hotel parking

Recently got a fantastic parking price for a long weekend in downtown Minneapolis - the whole three days was less than a third of one night of parking at the hotel ramp. Only thing was the website wasn’t clear whether it included in-out privileges. I submitted an inquiry about it, but never heard back. I decided it was worth the risk and bought it. It turned out it DID include in/out privileges, I was thrilled!

June 27, 2024
Rated 4 out of 5 stars

Troublesome Scanning

This was a great place to park and the reservation was easy. It was easy to get in the ramp but for 3 days in a row it would not work to get us out oft he ramp. I had to call help each day. Twice it eventually worked after 5 minute of trying. The operator was going to charge me $30 to let me out for a lost ticket but luckily it finally worked. I won't use it again.

June 27, 2024
Rated 5 out of 5 stars

Efficient and easy to navigate

Efficient and easy to navigate! Entering was a challenge with a bus blocking the entrance. Just a trip around the block.

May 12, 2024
Parking.com - CITY CENTER RAMP logo

Reply from Parking.com - CITY CENTER RAMP

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy access

Easy access and zero issues

April 23, 2024
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Reply from Parking.com - CITY CENTER RAMP

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Total scam

The site said they did not use parking.com and would not allow me in and I got stuck in line about 25 mins to get out. I was still charged by parking.com. total scam.

August 13, 2022
Parking.com - CITY CENTER RAMP logo

Reply from Parking.com - CITY CENTER RAMP

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible experience

Horrible experience. The App does not work properly. It doesn't give you a way to get the code you need to check in! Worthless! You cannot even get the code printing it out on your home computer. I spent over 10 minutes with the attendant, before I had to give in a pay again for the same pass I supposedly paid for already. I did get a refund. But it should have never come to that. Whoever built the webpage and App should be fired. They don't know what they are doing. They don't how to build something that works. I and a friend spent over a half hour trying to figure this out, but nothing works.
If I could give this zero stars, I would. IT DOES NOT WORK!!!!!

August 11, 2022
Parking.com - CITY CENTER RAMP logo

Reply from Parking.com - CITY CENTER RAMP

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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