Parking.com - COR - GAINSBORO GARAGE Reviews 3

TrustScore 3 out of 5

2.9

25 Shenandoah Ave NW, 24016 Roanoke, VA, US


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Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 25 Shenandoah Ave NW, 24016, Roanoke, VA, United States

  • (540)343-0585

2.9

Average

TrustScore 3 out of 5

3 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Faulty machine cause an extra fee to exit the garage

When trying to exit the garage, the machine would not accept my payment card. I have used this same card at this same exit several times before. I pressed the button for help, I needed to exit. The person asked many questions and even asked me to exit my vehicle to report my license number, which I did not do - I just wanted to pay and exit. Finally, he opened the gate. Then I was charged an extra fee beyond the $8.00 overnight parking fee. In summary, I was charged extra because your equipment malfunctioned.

March 6, 2024
Parking.com - COR - GAINSBORO GARAGE logo

Reply from Parking.com - COR - GAINSBORO GARAGE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

The gate card reader would not except…

The gate card reader would not except my card, the help operator asked if I had cash that I couldn’t even put in the pay style, then I was sent a web sight and was charged extra money to use. Not a fan

February 5, 2024
Parking.com - COR - GAINSBORO GARAGE logo

Reply from Parking.com - COR - GAINSBORO GARAGE

Thank you for your review, Kenny. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

The gate to get out was broken so every…

The gate to get out was broken so every time I needed to leave I had to call for help.
The machine could not read my credit card. This went on for the entire time I was there. Every time I called, I could not understand the customer service person. This was not just my experience, every person trying to leave went through the same exercise.

Do better!!!!

January 21, 2024
Parking.com - COR - GAINSBORO GARAGE logo

Reply from Parking.com - COR - GAINSBORO GARAGE

Thank you for your review and for letting us know. We will share this with the local management team.

Thank you,
Parking.com

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