Parking.com - CTA 49TH & WESTERN PNR Reviews 43

TrustScore 4 out of 5

3.9

4901 S Western Ave, 60609 Chicago, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

It’s easy to schedule your parking. The location is convenient to book, and if you use the same location, you become familiar with the other users that are consistent and it’s helpful.

Rated 4 out of 5 stars

I wanted to schedule a day ahead which it appeared at first I could do, so I booked, but that turned out not to be the case & my reservation scheduled that same day. Once I realized that error, I cal... See more

Company replied

Rated 1 out of 5 stars

Hour limit is always 2. I got a new card and completely forgot to update, after I updated I checked out not realizing my parking would expire in 2 hours. Last time this happened, I emailed to get a re... See more

Company replied

Rated 1 out of 5 stars

I got towed cause the company's signs about hours weren't outlined correctly, so I only paid for 2 hrs instead of all day as intended. This experience was the worst, I will never use the service again... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 4901 S Western Ave, 60609, Chicago, IL, United States

  • (773)714-9262

3.9

Great

TrustScore 4 out of 5

43 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer Service is a human not A computer

I had a problem and I sent an email regarding the issue with the company. Within 3 days the company called me back and resolved the issue. They even refunded me a portion of their money back. They seem to be fair in resolving a dispute. Many locations and frequently monitored. I park their by the trailn

April 30, 2024
Rated 1 out of 5 stars

I paid twice in one day and my car was…

I paid twice in one day and my car was towed and I had to pay $240 not to mention the Tim to go get it back.

April 22, 2024
Parking.com - CTA 49TH & WESTERN PNR logo

Reply from Parking.com - CTA 49TH & WESTERN PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

It was fast & convenient to scan QR…

It was fast & convenient to scan QR code & Make Payment. Easy to use.

April 1, 2024
Parking.com - CTA 49TH & WESTERN PNR logo

Reply from Parking.com - CTA 49TH & WESTERN PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Fast and easy transaction and great rates, no wait, hassle free.

March 29, 2024
Parking.com - CTA 49TH & WESTERN PNR logo

Reply from Parking.com - CTA 49TH & WESTERN PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Convenient

February 7, 2024
Parking.com - CTA 49TH & WESTERN PNR logo

Reply from Parking.com - CTA 49TH & WESTERN PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

I like the ease of the app

I like the ease of the app, although sometimes the app freezes. It’s still great to be able to pay and go!

November 16, 2023
Parking.com - CTA 49TH & WESTERN PNR logo

Reply from Parking.com - CTA 49TH & WESTERN PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Sweet convenient

October 5, 2023
Parking.com - CTA 49TH & WESTERN PNR logo

Reply from Parking.com - CTA 49TH & WESTERN PNR

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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