Web and mobile versions available. Not all features work as intended though. A couple to highlight: in the app the scan QR feature is buggy (for iPhones, at least); on the web version (for Safari) the... See more
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The customer service was great! She handled my parking issue with ease. She was professional, courteous and resolved my issue.
I tried to cancel during the allowed time but it wouldn’t allow me. I suspect it could be because was in another time zone at the time, but was definitely within the cancellation window. Then I couldn... See more
Pros: inexpensive, easy to use Cons: zero security at the lot Quite honestly, I only paid so I wouldn’t get towed, probably to the other side of town, and have to pay an exorbitant towing and storag... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
5106 S Pulaski, 60632, Chicago, IL, United States
- (773)714-9262
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Hasn’t replied to negative reviews
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The customer service was great!
The customer service was great! She handled my parking issue with ease. She was professional, courteous and resolved my issue.
The time chooser is very annoying for…
The time chooser is very annoying for the 12 hour lots. I don’t like how it changes the date automatically.
The lot does look cleaner though. There used to be more broken glass.
Price and Notifications
I really the price of your parking and how affordable it is. I also enjoy how you notifie me when my parking time is almost over.
Web and mobile versions available
Web and mobile versions available. Not all features work as intended though. A couple to highlight: in the app the scan QR feature is buggy (for iPhones, at least); on the web version (for Safari) the location finder doesn’t work for geolocation; many other small things but everything works reasonably well for Millennials and younger, probably not so for older folks. One thing I appreciate, an Apple Pay feature that does work!!
Not so great
I tried to cancel during the allowed time but it wouldn’t allow me. I suspect it could be because was in another time zone at the time, but was definitely within the cancellation window. Then I couldn’t locate the lot. I wound up just eating the cost and paying to park in the CTA lot.
Simple and straight forward to use.
Simple and straight forward to use.
I appreciated the reminder as my time was coming to an end.
The convenience of paying near my…Convenience
The convenience of paying near my vehicle and the text reminders offering a time extension.
The only issue is finding parking at my…
The only issue is finding parking at my desired location so I usually have to drive to the next location to park , but of course that doesn’t reflect on you .

Reply from Parking.com - CTA 51ST & PULASKI PNR
easy to get to easy access

Reply from Parking.com - CTA 51ST & PULASKI PNR
I am at odds.
I am at odds.. the parking.com team is great.. but some of the people they hire to enforce the rules are horrific.. I got towed and because I was 2 minutes to late I had to pay 250 and the towing company is like a 30 min Uber ride.
By the time I walked to station to buy ticket and meet my friend the tow truck had already marked my car.

Reply from Parking.com - CTA 51ST & PULASKI PNR
It was easy and simple to park and pay…
It was easy and simple to park and pay for the service. And also the price is reasonable.

Reply from Parking.com - CTA 51ST & PULASKI PNR
Could Use More Lighting
My parking went fine. Great location and had no issues. However there was glass on the ground from other cars that were broken into. There was no security and the lighting wasn’t great when walking back to your car once it got dark.
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