Parking.com - CTA 51ST & PULASKI PNR Reviews 55

TrustScore 4 out of 5

4.1

5106 S Pulaski, 60632 Chicago, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Web and mobile versions available. Not all features work as intended though. A couple to highlight: in the app the scan QR feature is buggy (for iPhones, at least); on the web version (for Safari) the... See more

Rated 5 out of 5 stars

The customer service was great! She handled my parking issue with ease. She was professional, courteous and resolved my issue.

Rated 1 out of 5 stars

I tried to cancel during the allowed time but it wouldn’t allow me. I suspect it could be because was in another time zone at the time, but was definitely within the cancellation window. Then I couldn... See more

Rated 3 out of 5 stars

Pros: inexpensive, easy to use Cons: zero security at the lot Quite honestly, I only paid so I wouldn’t get towed, probably to the other side of town, and have to pay an exorbitant towing and storag... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.1

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Web and mobile versions available

Web and mobile versions available. Not all features work as intended though. A couple to highlight: in the app the scan QR feature is buggy (for iPhones, at least); on the web version (for Safari) the location finder doesn’t work for geolocation; many other small things but everything works reasonably well for Millennials and younger, probably not so for older folks. One thing I appreciate, an Apple Pay feature that does work!!

October 14, 2024
Rated 1 out of 5 stars

Not so great

I tried to cancel during the allowed time but it wouldn’t allow me. I suspect it could be because was in another time zone at the time, but was definitely within the cancellation window. Then I couldn’t locate the lot. I wound up just eating the cost and paying to park in the CTA lot.

August 13, 2024
Rated 4 out of 5 stars

The only issue is finding parking at my…

The only issue is finding parking at my desired location so I usually have to drive to the next location to park , but of course that doesn’t reflect on you .

July 3, 2024
Parking.com - CTA 51ST & PULASKI PNR logo

Reply from Parking.com - CTA 51ST & PULASKI PNR

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and easy way to pay.

Quick and easy way to pay.

June 5, 2024
Parking.com - CTA 51ST & PULASKI PNR logo

Reply from Parking.com - CTA 51ST & PULASKI PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

I am at odds.

I am at odds.. the parking.com team is great.. but some of the people they hire to enforce the rules are horrific.. I got towed and because I was 2 minutes to late I had to pay 250 and the towing company is like a 30 min Uber ride.

By the time I walked to station to buy ticket and meet my friend the tow truck had already marked my car.

May 8, 2024
Parking.com - CTA 51ST & PULASKI PNR logo

Reply from Parking.com - CTA 51ST & PULASKI PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy and simple to park and pay…

It was easy and simple to park and pay for the service. And also the price is reasonable.

April 8, 2024
Parking.com - CTA 51ST & PULASKI PNR logo

Reply from Parking.com - CTA 51ST & PULASKI PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Could Use More Lighting

My parking went fine. Great location and had no issues. However there was glass on the ground from other cars that were broken into. There was no security and the lighting wasn’t great when walking back to your car once it got dark.

December 12, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look