Parking.com - CTA 54TH & CERMAK PNR Reviews 35

TrustScore 3.5 out of 5

3.7

5300 W Cermak, 60804 Chicago, IL, US


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See what reviewers are saying

Rated 1 out of 5 stars

Your app is terrible and never works when I try to purchase parking in advance. I always have to use the machine at the location. I also got towed because I wasn’t able to purchase my spot online and... See more

Company replied

Rated 3 out of 5 stars

It kept me from getting a parking ticket, but it did absolutely nothing to actually reserve my parking spot in the lot. There was only one spot left when I got there, so if I had arrived any later I m... See more

Company replied

Rated 5 out of 5 stars

Thank you for turning on the lights on north side of the parking lot. It would be nice to have some lights on the south side of the parking lot by the alley. Other than that I’m happy with the pa... See more

Rated 5 out of 5 stars

Easy to use. Gave me peace of mind knowing i can add time to my parking when on occasions when i have to stay late at workwithout fear of being towed.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.7

Average

TrustScore 3.5 out of 5

35 reviews

5-star
4-star
3-star
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1-star

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Hasn’t replied to negative reviews

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3.7

All reviews

(35)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use. Gave me peace of mind knowing i can add time to my parking when on occasions when i have to stay late at workwithout fear of being towed.

May 23, 2024
Rated 1 out of 5 stars

No spaces

No spaces
There are so many lawncare trailers, ppl placing pylons in empty parking spaces
Trucks that oversized. So many spaces that should be used for parking not storage

October 27, 2023
Rated 3 out of 5 stars

It kept me from getting a parking…

It kept me from getting a parking ticket, but it did absolutely nothing to actually reserve my parking spot in the lot. There was only one spot left when I got there, so if I had arrived any later I might have just thrown money away. Maybe it's different with parking structures? But yeah, definitely won't be using it for surface lots ever again.

September 17, 2023
Parking.com - CTA 54TH & CERMAK PNR logo

Reply from Parking.com - CTA 54TH & CERMAK PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Disappointed that I was sold a parking…

Disappointed that I was sold a parking space, but when I got there it was full. I was able to get a refund.

September 15, 2023
Parking.com - CTA 54TH & CERMAK PNR logo

Reply from Parking.com - CTA 54TH & CERMAK PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

A two-hour maximum parking limit makes…

A two-hour maximum parking limit makes these parking places useless for 100% of shows at TPAC, the closest venue folks might be needing parking for.

June 2, 2023
Parking.com - CTA 54TH & CERMAK PNR logo

Reply from Parking.com - CTA 54TH & CERMAK PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I went to the address 5300 cermack rd…

I went to the address 5300 cermack rd Cicero il. There was a lot but it was a part of Huntington bank. There was nothing marked for a SP+ parking lot. There were pins for other lots that I went to and nothing was marked. One place was a Chicago transit authority building and lot.

Since I have no idea where these so called lots are, how can you park. It was very distressing. I had to drive into the City and pay $40 to park to not miss work.

I have to go to the office two days a week.

April 30, 2023
Rated 1 out of 5 stars

Your app is terrible and never works…

Your app is terrible and never works when I try to purchase parking in advance. I always have to use the machine at the location. I also got towed because I wasn’t able to purchase my spot online and your machine wouldn’t take cash. Worst, most unreliable parking and I wish I could use SpotHero to park at my train station. You suck.

October 3, 2022
Parking.com - CTA 54TH & CERMAK PNR logo

Reply from Parking.com - CTA 54TH & CERMAK PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Lot was hard to find...

The parking fee was reasonable. The lot was difficult to find and connected to a business lot, so it was unclear which spots belonged to parking.com vs. the business. It didn't look like anyone was monitoring the lot to make sure that only people who paid to be there were there. Glad I arrived early enough that the lot wasn't full, or I'm not sure I would have been able to park in my pre-paid spot and no one was there who could have helped me if unauthorized people had taken up the pre-paid spots. I didn't get a ticket for parking there, though, so I assume someone must have verified my right to park there at some point.

September 9, 2022
Parking.com - CTA 54TH & CERMAK PNR logo

Reply from Parking.com - CTA 54TH & CERMAK PNR

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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