Parking.com - DOUBLETREE CHICAGO Reviews 13

TrustScore 4.5 out of 5

4.4

300 E Ohio St, 60611 Chicago, IL, US


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See what reviewers are saying

Rated 4 out of 5 stars

We traveled by car to Chicago. It was great to have our car right at the hotel. We easily had a space to park and without anything negative during our stay.

Company replied

Rated 1 out of 5 stars

Would not work when trying to leave the lot way prior to my end time. Ended up paying 3 times what I expected.

Company replied

Rated 5 out of 5 stars

Should me parking options. I prepaid and had no issues with the parking. Scanned my phone going into parking garage and it worked like a charm.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The process was easy

The process was easy, inexpensive and convenient! I will definitely use this service whenever possible.

June 7, 2024
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick

Quick, easy and exactly as expected!!

June 2, 2024
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great App!

Should me parking options. I prepaid and had no issues with the parking. Scanned my phone going into parking garage and it worked like a charm.

March 23, 2024
Rated 4 out of 5 stars

Travel by car to Chicago

We traveled by car to Chicago. It was great to have our car right at the hotel. We easily had a space to park and without anything negative during our stay.

July 6, 2023
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy as pie parking

Easy as pie! Love the app, if I can do it, so can you! What made it great is clear and simple easy to follow directions. Read and follow directions and you are in and out in no time!

March 31, 2023
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Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Would not work when trying to leave the…

Would not work when trying to leave the lot way prior to my end time. Ended up paying 3 times what I expected.

September 15, 2022
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

First Adventure

It was exactly as it showed how to use and how to arrange parking

December 4, 2021
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for your review Elier. We're glad you enjoyed your stay with us!

Rated 5 out of 5 stars

Easy

Easy, fast and cheap!

November 28, 2021
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

hank you for your review Irina. We're glad you enjoyed your stay with us!

Rated 5 out of 5 stars

Excellent location

Excellent location, nice price. Expected automatic service.

October 5, 2021
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for your review Zois. We're glad you enjoyed your stay with us!

Rated 5 out of 5 stars

Updated Review

I reserved a space today at the Doubletree Mag Mile from 7:30 am to 4 pm ($13). When I arrived, the machine would not read my QR Code and I was kind of stuck. So, I got a regular ticket and wound up paying an additional $34. This really sucks.

Juan Hernandez from the Doubletree garage reached out to me and refunded the $34. He was friendly and professional. Thank you Juan.

September 19, 2021
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for your review, Patrick. We are going to look into this and will reach out directly.

Rated 1 out of 5 stars

Advertising indicated $13 but I paid…

Advertising indicated $13 but I paid over $30.

July 3, 2020
Unprompted review
Parking.com - DOUBLETREE CHICAGO logo

Reply from Parking.com - DOUBLETREE CHICAGO

Thank you for the review, Sergio. We're sorry you had a negative experience. We will reach out to learn more.

Thank you,
Parking.com

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